Ay?e Nur ?im?ek
Ata?ehir Atat rk Mh. G lnihal Sok., My Towerland
Blok No:3379 Daire:69 Ata?ehir/?stanbul
Gsm : +90-532-*******
E-mail:*************@*******.***
Personal details
Nationality : Turkish
Date of birth : 29/11/1979
Gender : Female
Marital Status : Single
Personal profile
Friendly, hard working, loyal, organized, energetic, open minded, eager to
learn, optimistic, interested in making things working properly.
Desired employment
To utilize my knowledge and professional experience in a company in order
to contribute to the growth of my company while improving myself.
Education
1997 - 2001 : Computer Engineering, 18 Mart University, anakkale.
1993 - 1997 : Pertevniyal Super High School, ?stanbul.
Career history
Oct 2013 - Feb 2014 : Consultant - Orga Systems.
Job Description : Performing notification tests for Gold prepaid
system product .
May 2012 - June 2013 : Senior Software Test Engineer - ?n-ka.
Job Description : Performing functional, integration and regression
tests for Scms and MDM(Mobile Device Management) Systems .
Feb 2010 - Jan 2012 : Software Test Engineer - Turkuaz Data, Capacity
Ramp Up Project@Vodafone ?leti?im Hizmetleri A.?.
Job Description : Performing functional, regression and Acceptance
tests for Mediation (cdr collection and processing ) Services, Testing CRM
Applications for Vodafone customers. Developing test cases based on the use
case documents, executing and documenting test cases, creating test data,
reporting defects and resolving them through Jira tool. Performing
acceptance test cases with internal users.
Feb 2009 - Jul 2009 : Network Operations Department, Roaming Specialist,
Turkcell ?leti?im Hizmetleri A.?.
Job Description : To perform roaming tests and technical operations.
Role&Responsibilities : To perform roaming network tests mutually with the
gsm operators.
To provide implementation of roaming partner's informations to the network.
To solve customer complaints needing coordination with the roaming
partners.
To support roaming related projects.
To monitor quality&performance indicators between us and our roaming
partners and to take necessary actions.
Oct 2004 - Feb 2009 : Information Technologies Department, Charging
Specialist, Turkcell ?leti?im Hizmetleri A.?.
Job Description : Charging operations of internal&international call
data records of all Turkcell customers.
Role&Responsibilities : To perform rating operations and monitoring rating
systems on a 7x24 shift plan.
To make charging controls and to remove charging problems.
To remove unusual events notified by service control center (customer
problem,system breakdown, performans problem, user problem) within
management of unusual events.
To make developments&upgrades to better management of responsible
systems/applications.
Jun 2002 - Sep 2004 : Information Technology Specialist, Municipality of
Bahcesehir.
Job Description : Management of network system, working on hardware
maintenance & installation, developing software applications.
Social skills
Excellent teamworker, proven ability to comunicate effectively with clients
and teams, good communication skills, creative with a questioning mind,
ability to plan, organize and keep going when things get difficult, strong
analytical skills, good ability to adapt to new environments.
Technical skills
Experience in software testing throughout all phases of a software testing
cycle, CRM Application testing experience, SDLC knowledge, experience in
functional, performance and acceptance testing, proficient in developing
test plan, test cases and execute testing, working knowledge with software
testing methodologies and tooling, solid bug tracking and test reporting
skills, experience in testing tool - HP QC, working experience in QTP,
experience in version control tools such as IBM Rational ClearQuest,
working expr. in Jira project tracking tool, working knowledge with mobile
applications, C, C++, C#, Java, working knowledge in Oracle DB and Unix
platform, experience in Oracle Sql and Pl/Sql, shell scripting, Gsm, gprs,
Vas Services, Tcp\Ip, VoIP, MS Office, Windows family, internet.
Language skills
Mother tongue(s), Turkish
Fluent (written&oral), English
Artistic skills
Travelling, swimming, cinema, theater, music, net surfing, reading books.
Trainings attended
Technical trainings : Introduction to Oracle: Sql and Pl/Sql, Turkcell
Business Support Academy, Istanbul, 15-16 Feb 07
Service performance management system-Optima, Turkcell Business Support
Academy, Istanbul, 08 Feb 07
Basic Unix, Turkcell Business Support Academy, Istanbul, 17-19 Jul 06
Java Programming Language course, Istanbul, Jul 04
Perfection trainings : Leadership in customer experience/ E-Learning,
Turkcell, 23 Feb 09
Mobile number portability/E-Learning, Turkcell, 28 Jan 09
iPhone/ E-Learning, Turkcell, 24 Nov 08
Information security/ E-Learning, Turkcell, 07 Apr 08
Planning and organization, Turkcell, 28 Feb 08
Professional action at work/ E-Learning, Turkcell, 06 Feb 07
Dyned (Interactive American English Language)/ E-Learning, Turkcell, Jan 07
Time management/ E-Learning, Turkcell, 08 Mar 06
Basic Gsm, Turkcell Business Support Academy, Istanbul, 17 Oct 04
hobby(social) trainings : Academical swimming course, Enka Sport
Institude, Istanbul, Jul 07
Tennis course, Enka Sport Institude, Istanbul, Aug 06
Salsa course, Tolgahan Dance Course, Istanbul, Feb 04
References
Ayta Tazeg l, Turkuaz Data A.?. Owner Of The Firm. Gsm: +90-532*******.
Emin Kocaman, Turkcell ?leti?im Hizmetleri A.?. Rating Operation Manager.
****.*******@********.***.**