Customer Service Data Entry

Tonya Mayberry

***** ***** * **** ****, Andalusia, AL 36421

334-***-**** ********@*****.***

Professional Profile

Self-motivated, confident professional communicator, and planner with 9 years of demonstrated success in

organizational decision-making, project managing, and staff motivating leadership.

Professional Experience

ADEM, Industrial/Municipal Branch, Montgomery, AL

Database/Quality Assurance Coordinator

March 2012 – December 2013

Responsibilities:

• Creating Business Object reports in an ad hoc universe.

• Data entry and database maintenance of state and federal databases.

• Provide customer service to the public, the department, and EPA.

• Prepare mass mail outs to the regulated community.

ADEM, Aquatic Assessment Unit, Montgomery, AL

Environmental Scientist, Sr.

January 2007 – February 2012

Responsibilities:

• Obtain and manage landowner access permissions.

• Data entry and quality assurance of state database.

• Write technical reports and proposals.

• Electronic filing of data records.

ADEM, Mining/Nonpoint Source Section, Montgomery, AL

Environmental Scientist

September 2004 – January 2007

Responsibilities:

• Write permits, letters, and mass mail outs to permittees.

Data entry and record filing of documents created.

• BMP Liaison with the Alabama Forestry Commission (AFC) regarding silviculture activities.

Education

Auburn University of Montgomery, Montgomery, AL

Bachelor of Science: Biology Major--Chemistry Minor

August 2004

References

Glenn Vaughn, Pastor

Brooklyn Church of God, Andalusia, AL 334-***-****

Eric Cleckler, IT Supervisor

ADEM, Montgomery, AL 334-***-****

Brian Reynolds, Director of Golf

Cambrian Ridge Golf Course, Greenville, AL 334-***-****

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