Customer Service Medical
Resume:
DAVID L. PRINTY
* **** **** **** ( Damariscotta, Maine 04543
207-***-**** ( *******@*******.***
EXECUTIVE LEADERSHIP/STRATEGIC CONSULTANT
Motivated strategic executive with over 20 years of experience impacting
corporate performances in areas of integrated healthcare systems, PHO
clinical practice management, healthcare services, and academic
administration. Innovative strategist, leveraging strong understanding of
marketplace to create actionable plans that build value and drive
achievement of all enterprise targets and goals. Led turnaround of medical
devices and health data companies leveraging targeted capital investments.
Dynamic leader, motivating top performing teams by promoting clear goal
setting and accountability while nurturing key partnerships to move
companies forward. Proven track record of providing highest level of
visionary leadership. Award-winning pioneer in developing programs aimed at
quality improvement of clinical practices. Areas of expertise include:
Strategic Management ( Change Management ( Finance Management ( Marketing
Management
Profitability ( Strategic Analysis/Planning ( Resource Management ( Process
Optimization
Presentations ( Relationship Building ( Team Building/Leadership (
Coaching/Motivation ( Recruiting
PROFESSIONAL EXPERIENCE
ANGLO-ARABIAN HEALTHCARE, WAHA CAPITAL (private equity). Dubai, United Arab
Emirates
Dec 2013-present.
Strategic Advisor
Lead all operational planning to improve clinical and business performance
of all operating units. Developing strategy and methods to expedite
completion of target acquisitions into revenue contributors, including
negotiating and final agreements. Directing the establishment of PMO
utilizing the "Project Activation Management System" developed by Harvard
School of Public Health. The PMO includes Healthcare Operations Planning,
Civil Engineering and Bio-Medical Technology Planning
Serves as member of Executive Officer Leadership Committee in directing all
corporate activities, including finance, clinical operations, human
resources, marketing, sales and business development.
PROVITA INTERNATIONAL MEDICAL CENTER, Abu Dhabi, United Arab Emirates .
2013
Executive in Residence-TVM Capital, MENA (private equity)
Interim President / CEO: Led turnaround of medical center, achieving
necessary accreditation by Joint Commission International. Restructured
operations to ensure compliance with all rules and requirements.
Established proper medical record and coding procedures.
Highlights
. Led ProVita to become first specialized long-term care program for
ventilated patients to receive Joint Commission International
Accreditation outside U.S.
. Organized medical staff leadership and recruitment of Medical
Director (USA board cert)
. Recovered $50M in old claims to speed organizational turnaround and
secure accreditation (within 6 weeks of appointment), while developing
successful strategy for sustainable relations with UAE National Payer
Organization and Regulators.
. Consolidated management structures across 3 organizations.
. Reestablished trust with government agency through restructuring
process, while building critical relationships with UAE government
hospitals for referral/transfer of patients.
LINCOLN COUNTY HEALTHCARE / MAINE HEALTH, Damariscotta, Maine 2012-2013
A fully integrated health system with two hospitals-Critical Access and
Sole Community designation, multi-site physician practice, skilled nursing,
assisted living and home/hospice with 1200 employees and 100+ million in
revenue. Tufts Medical School-Rural Health Education Partner.
Director of Operations: Lead the alignment of core facilities and support
services with the regionalization of clinical services, financial services,
EMR and supply change standardization for all Maine Health units. Miles
Memorial Hospital, St Andrews Hospital and Village, Cove's Edge Senior
Service and Hospice.
Highlights
. Led strategic review of all PHO clinical care sites facilities
resulting in alignment with strategic goals and increased staff and
patient satisfaction
. Selected consultant and chaired Physician Practice site/offices
redesign group
. Led development of supply chain decision process with physician input-
savings- 4 million annually
. Brought Nuclear Medicine service in-house- 400,000+ new revenue
. Led the Development of Wound care service-projected 1 million+ in new
revenue
. Member Maine Health Supply Chain Steering Committee- 100 million +
system wide savings
. Advisor to capital budget committee for senior living, home care, CAH
and SCH designed hospitals
. Chairman of Patient satisfaction improvement committee- improved
Picker scores
OASIS HOSPITAL - CURE INTERNATIONAL, Lemoyne, Pennsylvania / Al Ain, United
Arab Emirates . 2006-Dec 2011 President Emeritus appointment 2011
International healthcare provider for developing world.
President & CEO / President Emeritus
Direct entire hospital operations and hospital based physician practice to
ensure delivery of quality care, coordinating with CURE
International/U.S.A. and UAE government authorities and stakeholders. Lead
team of 10 direct reports and 550 employees. Develop and implement key
corporate strategies in terms of process optimization, marketing,
community/government relations, and human resources. Orchestrate financial
management of all operations, serving as CFO. Oversee design and
construction of new hospital and clinics. Ensure compliance with all new
insurance laws.
Highlights
. Delivered significant revenue boost of 500% over 48 months,
transforming years of losses to surplus in 9 months.
. Spearheaded marketing campaigned aimed at growing patient
volume by 110% to remain competitive with Johns Hopkins and
Vienna Medical School managed hospitals. (Birthing center
grew deliveries from 1879 to 3925 in 36 months).
. Drove growth of staff from 110 to 550 through strategic
recruitment and team building in order to optimize resources
to support patient volume growth.
. Established PHO organization and comprehensive medical staff
by-laws to ensure operational excellence and successfully
manage rapid growth while maintaining quality of care.
. Negotiated sub specialty affiliation with UAEU Medical School
as members of Oasis PHO
. Secured $110M in fundraising for new hospital facilities.
. Led initial accreditation and reaccreditation with Joint
Commission International Accreditation (first private
hospital in Abu Dhabi to do so).
. Chartered transition to electric claims filing via Oracle
(first UAE hospital).
. Established strategic partnerships with U.S. educational
institutions, including Harvard School of Public Health and
University of Minnesota School of Nursing. Efforts included
launch of highly valued Harvard School of Public Health
program "Forces of Change."
. Earned several awards and honors, including Leadership Award
from
World Healthcare Congress - Middle East, appointment to
Advisory Board for Abu Dhabi Healthcare Committee.
PHYSICIANS ACADEMY, Woburn, Massachusetts ( 2004-2006
Startup educational division of World Congress.
Founding Managing Director / Chief Executive Officer: Launched and managed
new collaboration between Harvard School of Public Health, University of
Massachusetts Isenberg School of Management, and Wall Street Journal.
Steered all aspects of 6 city launch, including financing, marketing, sales
management, staff development, and customer service. Coordinated faculty
recruitment process, and managed nationwide search for senior business
development staff from CME providers. Secured sponsorship from pharma
manufacturers, payers, healthcare systems, and medical device companies.
Highlights
. Secured $3.5M in funding from GlaxoSmithKline and Pfizer, building and
presenting case statement for sponsors that focused on health
treatment innovations and care needs.
. Negotiated and secured critical agreements with key players at Harvard
and Isenberg School of Business to move program forward.
. Recruited faculty and academic leadership from 20+ leading medical
schools in U.S.
. Collaborated with premier academic physicians to develop leading
curriculum in cardiology and women's health.
. Hosted Head of FDA, U.S. Secretary of Health & Human Service, and
Chief White House Economic Advisor at World Healthcare and Technology
Conference, and appointed Strategic Advisor for Middle East North
Africa Office of Chairman of World Congress.
DREXEL UNIVERSITY SCHOOL OF MEDICINE, Philadelphia, Pennsylvania ( 2003-
2004
Largest private medical school in United States.
Chief Operating and CEO Drexel Physicians: Developed and implemented
strategies to ensure financial stability while strengthening academic
organization and expanding research opportunities with 3.5K employees.
Steered the reengineering of Drexel physician practice, a PHO with Tenet
Healthcare Hospitals (5) employing 450 physicians. Directly managed all
public relations, fund raising and human resources. (turn-around)
Highlights
. Transformed money losing organization into profitable venture in 11
months (following 3 years of losses totaling $140M+). Initial return
was $18M back to university.
. Diversified organization, expanding from single corporate clinical
teaching sites governed by sole provider to 5 separate hospital
groups.
. Streamlined and optimized faculty practice and governance to boost
efficiency and achieve highest levels of patient satisfaction.
. Secured critical savings by closing teach hospital that was losing
$70M/year, while completing purchase of 15-acre campus (at $25M
savings from market price).
UNIVERSITY OF MEDICINE AND DENTISTRY OF NEW JERSEY, Newark, New Jersey (
2000-2003
Largest healthcare university in United States.
Managing Director, Office of Business Development / Centers of Excellence:
Led business development efforts for $1.2B university complex spanning all
clinical, research, and education business ventures. Developed and
implemented strategies to pursue available business opportunities while
establishing critical alliances with high level political, professional,
and corporate sources. Coordinated support of Board of Trustee's audit
committee in terms of compliance and public reporting.
Highlights
. Drove several clinical initiatives to expand reach of high quality
medical care in all socio-economic and geographic regions of the
state.
. Medical School Director of Faculty practice at three hospitals-PHO (2)
. Launched innovative clinical program for autism on Newark campus.
. Coordinated successful grant submission for level 3 regional bio-
contaminant laboratories, leading to successful Bill & Melinda Gates
Foundation and other private grants.
BOSTON IVF/HARVARD MEDICAL SCHOOL, Boston, Massachusetts ( 1998-2000
Leading prestigious Harvard Medical School Faculty affiliated with Beth
Israel Deaconess Hospital, a Harvard Medical School teaching hospital
Chief Operating Officer: Spearheaded reengineering and launch of United
States' largest infertility/genetic healthcare service. Directed clinical
and research duties of physicians and scientists. Developed financial
reporting systems, and implemented revenue cycle improvements.
Highlights
. Established Boston IVF as recognized leader in field of infertility
and genetics.
. Chartered development of referral network to achieve 100% revenue
growth in competitive environment.
. Secured NIH funding for largest infertility study to date.
. Negotiated purchase and drove development of 40K sq ft surgery center,
leading accreditation team.
. Implemented IT and electronic medical record system.
Career note: Additional professional experience includes Managing Director
for GRP Development Corporation (Farmington Hills, Michigan/Rockport,
Massachusetts), President and CEO of Independent One Investment Services
(Farmington Hills, Michigan), and Commissioner of Economic Development for
the State of Minnesota (St. Paul, Minnesota). Details available on request.
EDUCATION
Master-Level Coursework for System Management
Institute for Aerospace Safety and Management, University of Southern
California
Bachelor of Arts in Biology (Psychology Minor)
William Penn University, Oskaloosa, Iowa
AFFILIATIONS
Member/Former President, American College of Hospital Executives, Middle
East North Africa Group
Member, American Society of Law, Medicine & Ethics
Member, Medical Group Management Association
Certified Construction Project Manager, Association of Construction
Inspectors
Certified Environmental Inspector, Environmental Assessment Association
References:
1. Wanda Wilcox, RN, Executive Director
Chase Point- Lincoln Health/Maine Health
*****.******@*******.***
2. Michele Angell, RN, Director Nursing Services
Miles Memorial Hospital/Maine Health
*******.******@*******.***
3. Kathleen Murphy, Managing Director, Healthcare Practice
Alvarez & Marsal
*******@****************.***
516-***-**** cell
4. James Cavan, President and Chief Operating Officer
CORRONA, Inc.
******@*******.***
508-***-**** Office
617-***-**** Cell
1331 East Wyoming Ave
Philadelphia, PA 19124
tel 215-***-****
fax 215-***-****
web cancercenter.com
It is my honor and privilege to write this letter of recommendation for
David Printy in support of his application.
I worked with David while he was the Chief Operating and Business
Development Officer at the Drexel University College of Medicine (DUCOM).
David was put into place during a period of tremendous transition for DUCOM
and was responsible for financially stabilizing DUCOM and returning it to
profitability, expanding the teaching footprint and medical education
quality of the school by putting numerous clinical affiliations and a
strategic plan into place, significantly expanding the clinical research
program, and organizing the physician practice plan.
My association with David was with his leadership of the physician practice
plan, Drexel University Physicians (DUP). David orchestrated the total
redesign of DUP to include the drafting of bylaws and the election of a
governing body. The redesign of DUP was an enormous effort affecting
approximately 400 physicians in 30+ separate geographical locations and he
was able to achieve a firm alignment of the university's mission and vision
despite the wide geographic distribution of the clinical sites. Through
the redesign, service excellence standards for patient experience were
established and implemented, and quality standards were drafted and
executed in every clinical specialty. As DUP's Director of Quality
Improvement and eventually its COO, I worked very closely with David. I
was always impressed by David's practical business acumen. His driving
values are quality, integrity, education and innovation. He is an
excellent communicator who values the team approach and has a vision of the
future while not losing touch with the day-to-day challenges. He is a
powerful influencer and people eagerly join him because he is so adroit at
communicating that vision and his excitement around it.
Thank you for the opportunity to share with you some of my thoughts on
David Printy. He is an exceptional and effective leader who also nourishes
all that are fortunate enough to work with him.
Please feel free to contact me if you have any questions.
**********@*******.*** or
cell: 215-***-****
Sincerely,
Michele Szkolnicki
Michele Szkolnicki, RN, BSN, MS
Senior Vice President, Patient Care Services
Cancer Treatment Centers of America at Eastern Regional Medical Center
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