Sales Administrative Assistant

Robert Rosell

Corporate Compliance Officer

McAllen, TX

*********@*******.*** - 956-***-****

Employee with a track record of achieving results in financial development, legal sales and regulatory

compliance. Significant experience in the decision making processes requiring initiative and judgment

in responding to organization, department, management and customer needs. Experience in managing,

budgeting and the hiring process. Skilled at relationship building, contract negotiations, closing sales, analyzing

legal and federal banking compliance regulation documents.. Consistent top performer with record of achieving

or exceeding results, generating revenue, exceeding sales quotas, and delivering exceptional customer

service. Excellent interpersonal, communication, organizational, technical, project management, presentation,

writing skills, research skills, team management, analysis, adaptability and team work. Culturally competent,

detail oriented, technical expertise, ability to multi- task, demonstrate computational ability, and respond

effectively in a variety of situations and work effectively in team situations. Ability to learn new software

programs.

WORK EXPERIENCE

Academic Coach

Instructional Connections - Edinburg, TX - August 2014 to Present

Responsibilities

•Appointed Academic Coach for the University of Texas Pan American Master in Public Administration

program.

•Collaborated with Instructional Connections Vertical Team Leader, University of Texas Pan American faculty

and other Academic Coaches to ensure proper communication between students and instructors.

•Reviewed and issued grades for course assignments throughout the semester.

Corporate Compliance Officer

BBVA Compass - McAllen, TX - November 2013 to Present

•Responsible for all marketing documents within one year (such as Credit Cards, Home Equity Lines of Credit)

from a Loan Compliance perspective due to understanding the complexity of regulatory compliance at BBVA

Compass.

•Collaborated with Project Managers, Directors, Legal Counsel and Compliance employees to discuss various

projects and project proposals at BBVA Compass

•Collaborated with Legal Counsel to revise all credit card disclosures to be fifty state compliant.

•Appointed Loan Compliance representative for Know Before You Owe (KBYO) project to ensure compliance

on CFPB requirements.

•Maintained correspondence with emails and meetings between senior level management, senior project

managers, executive managers and other departments at BBVA Compass.

•Reviewed, revised and made recommendations to policies, products and company brochures at BBVA

Compass.

•Drafted power point presentations on loan compliance regulations to state concise definitions for executive

management at BBVA Compass.

•Learned how to use Community Reinvestment Act and Home Mortgage Disclosure Act software at BBVA

Compass.

•Learned how to use online editing software, ProofHQ, at BBVA Compass.

•Reviewed Home Mortgage Disclosure Act Loan Application Register data to ensure proper geocoding for

annual submission at BBVA Compass.

•Reviewed Small Business and Small Farm loans to ensure Community Reinvestment categories were

accurate for annual submission at BBVA Compass.

•Analyzed monthly Flood Exception Reports at BBVA Compass.

•Analyzed and audited internally Flood Gatekeeper Review to ensure mortgage loans were processed correctly

at BBVA Compass.

•Analyzed and approved Small Business Web Page updates to ensure compliance regulations were satisfied

from a Loan Compliance perspective at BBVA Compass.

•Analyzed, approved and made suggested edits on Preferred Contractor flyer from a Loan Compliance

perspective at BBVA Compass.

•Analyzed and approved proposed documents for the Merchant Services product to ensure compliance

regulations were satisfied from a Loan Compliance perspective at BBVA Compass.

•Analyzed, approved and made suggested edits on Quarterly Small Business Compass Landing Page

documents from a Loan Compliance perspective at BBVA Compass.

•Analyzed, approved and made suggested edits on Quarterly Merchant Services Offer Landing Page document

from a Loan Compliance perspective at BBVA Compass.

•Analyzed, approved and made suggested edits on CompassPoints Rewards Program terms and conditions

from a Loan Compliance perspective at BBVA Compass.

•Analyzed, approved and made suggested edits on Quarterly Take One document from a Loan Compliance

perspective at BBVA Compass.

•Analyzed, approved and made necessary edits on Quarterly Small Business Direct Mail Pre-Approval

document from a Loan Compliance perspective at BBVA Compass.

•Analyzed, approved and made necessary edits on Quarterly Workplace Solutions Catalog from a Loan

Compliance perspective at BBVA Compass.

•Analyzed, approved and made necessary edits on Quarterly Small Business Catalog from a Loan Compliance

perspective at BBVA Compass.

•Analyzed loan appraisals to verify and confirm proper HMDA geocoding at BBVA Compass.

•Collaborated with Business Systems Analysts on a weekly basis to discuss Online Account Origination Issues

such as production issues and user regression issues at BBVA Compass.

•Collaborated with the Lines of Business such as Credit Risk and Legal Department to discuss ALNOVA Cross-

Sell Enhancements business requirements at BBVA Compass.

•Collaborated with General Counsel, Corporate Counsel, Compliance Group Manager, Operations Manager,

Director of Loan Operations and other Compliance Officers on Newcore Meetings to discuss and resolve

Regulation Z violations at BBVA Compass.

•Collaborated with Loan Compliance Manager to advice on Regulation Z Truth in Lending Act Mortgage

requirements.

•Adapted to daily work schedule ay BBVA Compass to ensure Corporate Compliance Department deadlines

were met in a timely manner.

•Researched Community Reinvestment Act documents to resolve outstanding Small Business loans at BBVA

Compass.

•Researched and resolved outstanding / pending files for the Loan Operations Department at BBVA Compass.

Risk and Compliance Analyst

Security First Federal Credit Union - Edinburg, TX - July 2013 to November 2013

•One pay increase and promotion within one year for exceeding expectations and understanding the complexity

of regulatory compliance laws at Security First Federal Credit Union.

•Assisted in facilitating Compliance Committee meetings at Security First Federal Credit Union.

•Maintained correspondence with emails, between senior level management and other departments at Security

First Federal Credit Union.

•Presented monthly updates at Compliance Committee meeting at Security First Federal Credit Union.

•Learned how to use risk assessment program software at Security First Federal Credit Union.

•Learned how to use teller navigator program software at Security First Federal Credit Union.

•Assisted to assess and determine risk level for all products, policies and procedures at Security First Credit

Union.

•Reviewed and confirmed all members’ information was correct on original contracts in the credit unions

computer systems at Security First Federal Credit Union.

•Analyzed financial fraud data at Security First Federal Credit Union.

•Collaborated with senior level management and other departments at Security First Federal Credit Union to

complete projects such as quarterly branch audits.

•Collaborated with training department at Security First Federal Credit Union to complete risk annual

assessment project.

•Collaborated with Chief Information Officer to prevent debit fraud and re-organize internal policies at Security

First Federal Credit Union.

•Collaborated with Internal Audit Specialist and VP of Mortgage to ensure Home Mortgage Disclosure act data

was precise and available to the public at Security First Federal Credit Union.

•Adapted to daily work schedule at Security First Federal Credit to ensure senior level management request

were met in a timely manner.

•Researched information pertaining to compliance issues at Security First Federal Credit Union.

•Researched information pertaining to debit fraud and money laundering issues at Security First Federal Credit

Union.

Area Manager

Bookadia - Edinburg, TX - April 2013 to June 2013

*Temporary Project*

•Managed a group of employees for the University of Texas Pan American project at Bookadia.

•Managed employees’ schedules and ensuring they meet organizations goals while working at Bookadia.

Vice President of Compliance Intern

Security First Federal Credit Union - Edinburg, TX - February 2013 to June 2013

•Responsible for collaborating and working with senior level management through compliance issues.

•Responsible for reviewing, verifying transactions,procedures and policies are properly carried out.

Legal Assistant / Application Coordinator

Law Office of Manuel E. Solis - McAllen, TX - August 2012 to January 2013

•Facilitated team meetings to ensure team was knowledgeable in the application process for United States

Citizenship and Immigration Services.

•Revised all clients' applications for United States Citizenship and Immigration Services

•Learned how to use immigration program software at The Law Office of Manuel E. Solis P.C.

•Analyzed of law cases at Law Office of Manuel Solis for the organization’s attorneys.

Legal Assistant

The Stone Law Firm, P.C - McAllen, TX - April 2011 to June 2012

•Exceeded sales goals at The Stone Law Firm P.C.

•Ranked 2 out of 10 Legal Assistants at The Stone Law Firm, P.C in regards to sales and client's completing

the bankruptcy process.

•Two pay increases within one year for exceeding expectations and understanding the complexity of the

bankruptcy process at The Stone Law Firm, P.C.

•Achieved highest revenues of first-year legal assistants within the history of The Stone Law Firm P.C.

•Restructured the communication system between The Stone Law Firm P.C and its clients by shifting towards

a system of electronic communication.

•Managed over 100 cases monthly on the federal court docket in which an improvement of cases dismissed

dropped from 20 monthly to less than 5 at The Stone Law Firm P.C.

•Managed over 500 cases in the Southern District of Texas Bankruptcy Court at The Stone Law Firm P.C.

•Managed over 800 applications for United States Citizenship and Immigration Services at The Law Office of

Manuel Solis P.C.

•Facilitated team building and strategy sessions to ensure team stayed focused on meeting monthly sales

quota for The Stone Law Firm P.C.

•Introduced a system of communicating electronically between the firm and clients at The Stone Law Firm P.C.

•Assisted in restructuring client's finances and monthly budgets at The Stone Law Firm P.C

•Maintained with all requests made by the Southern District of Texas Bankruptcy Court on a daily basis.

•Maintained correspondence with emails between attorneys, federal agencies, state agencies and bank

institutions at The Stone Law Firm P.C

•Drafted legal documents for attorneys at The Stone Law Firm P.C.

•Responsible for writing correspondence e-mails and letters at The Stone Law Firm P.C.

•Learned how to use bankruptcy program software at The Stone Law Firm P.C.

•Learned how to use Word Perfect software at The Stone Law Firm P.C.

•Analyzed of law cases at The Stone Law Firm for the organization’s attorneys.

•Collaborated with attorneys and legal assistants at The Stone Law Firm to complete projects such as monthly

federal bankruptcy court docket.

•Adapted to daily work schedule at The Stone Law Firm in order to accommodate clients and meet deadlines.

•Researched information pertaining to law cases at The Stone Law Firm.

Administrative Assistant Intern

Hidalgo County District Clerk's Office - Edinburg, TX - January 2010 to May 2010

•Assisted administrative assistant in administrative procedures for the department.

•Attended meetings with senior level management.

Congressional Intern

Henry Cuellar, United States Congressman - Mission, TX - August 2009 to December 2009

•Collaborated with congressional staff in Washington D.C while interning with United States Congressman

Henry Cuellar to review and discuss press publications of the Congressman.

Legal Intern

Lionel Perez, Attorney at Law - Edinburg, TX - January 2009 to May 2009

•Shadowed the attorney on the day to day activities of a law office.

EDUCATION

Masters Degree in Public Administration

University of Texas Pan American - Edinburg, TX

2012 to 2014

BA in Political Science/English

University of Texas-Pan American - Edinburg, TX

2010

SKILLS

Interpersonal Skills,Organizational Skills,Research Skills,Presentation Skills,Writing

Skills,Teamwork,Adaptability,Analysis,Technical Expertise,Project Management,and Quality Management

LINKS

http://www.linkedin.com/pub/robert-rosell/5a/375/50b/

ADDITIONAL INFORMATION

•BBVA Compass Volunteers

2014 - Present

Vice President – McAllen Chapter

Communications Coordinator – McAllen Chapter

•American Society of Public Administration

2013 - Present

Member

•Association of Public Administrators

2012 - Present

President

Vice President

Member

•Political Science Association

2009 – 2011

Member

Contact this candidate