Customer Service Quality Control

CHARLES MITCHELL

**** **** ***** ***** • Missouri City, TX 77459 • 318-***-**** • ****************@*****.***

OBJECTIVE: Looking for a position in a company that will allow me to utilize my great physical strength and grow my acquired skills through understanding of warehouse procedures and inventory control.

KEY QUALIFICATIONS:

• Two years of dedicated experience in warehouse setting

• Licensed Forklift Driver with skill set to operate forklift equipment

• In depth knowledge of maintaining inventory records and ensuring identification of damaged goods

• Hands – on experience in verifying quality and quantity of materials by checking merchandise against packing slips

• Highly skilled in receiving incoming materials /merchandise from vendors and suppliers

CORE COMPETENCES

Matching numbers and letters

Loading and unloading trailers

Moving Material

Quality control

Staging of merchandise for loading

Sorting and placing merchandise in racks

Maintaining logs

CAREER ACHIEVEMENTS

• Employee Of The Month after being on the job 3 months

WORK EXPERIENCE

eCardio – Houston, TX June 2013 – Present

Operations Tech

• Build and install warehouse shelving, installed cabinets and paper towel dispensers as needed.

• Respond to spills and waste that require cleaning

• Maintain facility grounds

• Test patient heart monitor equipment before sending out to patients

• Perform facility services including general plumbing, warehouse inventory, ordering office supplies,

• Load and unload shipments

• Prepare receiving reports and other warehouse paperwork

• Assist Warehouse Manager in coordinating shipping and receiving schedules

• Maintain inventory accuracy through sub inventory transfers and cycle count corrections

Wal-Mart – West Monroe, LA September 2012 – May 2013

Sporting Goods Sales Associate

• Organized and displayed merchandise to company standards

• Responsible for credentialing of Patrons for Gaming License

• Managed the register in accordance with POS guidelines

• Responsible for shipping and receiving of damaged or exchanged products

• Responsible for restocking of merchandise

• Kept department area cleaned and clutter free

• Responsible for opening and closing the department in addition to helping out coverage in other departments as needed

Twin City Car Wash – Bossier City, LA May 2009 – August 2009

Car Wash Attendant

• Washed and detailed vehicles

• Performed visual inspections of the condition of each vehicle prior to wash bay entry

• Processed transactions on register

• Ordered, received, and stocked supplies

• Provided excellent customer service skills to Patrons

EDUCATION

Tougaloo College Jackson, MS Majoring in Elem Education Fall & Spring 2007 – 2008 & 2011 – 2012

Louisiana State University Shrevport, LA Fall & Spring 2011 – 2012

ADDITIONAL CAPABILITIES Proficient in Microsoft Suites • Accounting experience 3yrs + • Excellent ability to lift up to 75lbs

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