**** ********* ********** ****, *** A-* Atlanta, GA 30360 * 470-***-**** * acf5bi@r.postjobfree.com

REBECCA J GRIFFIN

Hi,

I have over two years of business to business sales experience and four plus years of experience in Customer

Relationship Management (CRM) in retail and business to business environments. I received my Bachelor’s degree

in Business Administration & Management with a concentration in Marketing with Statistical Process Control.

As an undergraduate and employee of the University of Tennessee, I was selected and promoted by upper

management as a candidate for the Search Committee for the UT Trade and Textbook Manager. I assisted in editing

the job advertisement for the position, ranked resumes, attended meetings, and interviewed candidates.

I have experience in proposals and presentations. I created and analyzed pivot tables for a potential Geriatric

Program and presented findings to the UT Medical Board in university environment.

As a Sales Assistant I assisted and supported meeting the company's largest sales quota in 2012 and received two

company awards during my time there:

• SEA Wire & Cable: Rookie of the Year Award 2011

• SEA Wire & Cable: Sales Support of the Year 2012

Exceeded Sales Quota of $8 million

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• Alabama Technical Network: Root Cause Analysis/ Problem Solving Certificate

I have a track record of success and an interest in continued education thru certificates and master programs. I

believe my experience and educational background can be an asset to your company and I am interested in learning

more about your culture and employment opportunities. My contact information is acf5bi@r.postjobfree.com and

470-***-****.

I look forward to hearing from you.

Best Regards,

Rebecca J Griffin

Enclosure: Resume

6800 Peachtree Industrial Blvd, Apt A-1 Atlanta, GA 30360 * 470-***-**** * acf5bi@r.postjobfree.com

REBECCA J GRIFFIN

Objective: Interested in the areas of marketing, marketing research, sales, and data mining

Salary Requested: $43,000.00/Negotiable

SUMMARY OF QUALIFICATIONS

SALES/MARKETING/COMMUNICATION

• SEA Wire & Cable: Sales Support Award 2012

• SEA Wire & Cable: Rookie of the Year Award 2011

• Verizon Wireless Award 2009: Most Improved After Training

• Salesforce

• Excellent Oral And Written Communication Skills With Customers And Vendors Through Phone And Email

• Call Center Phone Experience In A Fast- Paced Environment

DATA ANALYSIS/MINING

• Pivot table analysis for potential Average Patient for UT Geriatric Program

• University Projects involving six-sigma techniques

COMPUTER/TECHNICAL SKILLS

• Alabama Technology Network: Root Cause Analysis/Problem Solving Certificate

• Microsoft, PowerPoint, Excel, Word, Outlook, ECopy, NCSS, SPSS

• P21 Database

ADMINISTRATION

• Data Entry, Filing, Faxing, Typing

• Resume Screening, Interviewed Candidates, Edited Job Advertisement

• Trained New Hires

Professional Experience

2014-2014 Veeam Software ATLANTA, GA

Renewals Representative

• Generated quotes and exceeded internal Daily Quota of 36 plus accounts by contacting on average 50 accounts daily

• Assisted in negotiation of contracts or maintenance agreements and increased average Weekly Renewal Sales for Territory from

$1.40 to $25.86

• Interacted and collaborated externally with partners and end users and internally with the Veeam sales team.

• Handled customer inquiries by explaining the provisions and benefits of the proposed plans; up-sells and upgrades product

2013-2014 Comcast Cable HUNTSVILLE, AL

CAE 1 Customer Account Executive

• Resolved Technical Problems in a Fast-Paced Call Center Environment: 40 plus calls per day

• Sold and Promoted Comcast Services and Products

• Sold new lines of Business to current and returning customers

2011-2013

SEA WIRE & CABLE MADISON, AL

Sales Assistant

Processed In-bound Requests for Quotes on Materials for Customers and exceeded Sales Quota of $8 million

Assisted in the Procurement of Materials by sourcing internal database and cold-calling vendors and distributors

Maintained Customers Accounts through P21 Database

6800 Peachtree Industrial Blvd, Apt A-1 Atlanta, GA 30360 * 470-***-**** * acf5bi@r.postjobfree.com

REBECCA J GRIFFIN

2010-2011

Lucky Brand Jeans HUNTSVILLE, AL

Seasonal Sales Associate

Increased Revenue by Meeting and Exceeding Sales Quota of $150 per hour

Assisted Customers with Product Fitting and Selection

Dressed Mannequins for Window Display

2009-2010

Verizon Wireless HUNTSVILLE, AL

Customer Care Rep

Managed Multiple Customer Accounts with Internal Database in a fast-paced environment: 60 plus calls per day

Assisted Customer’s with Technical Support, Billing, Pricing, Plans, and Product Knowledge

Met Internal Rating Standards for Time and Knowledge Efficiency loyalty

2008-2009

Barnes & Noble HUNTSVILLE, AL

Bookseller

Assisted Customers with Product Location and Acquirement

Money handling duties including cashier and opening & closing counts

Arranged and Ordered Merchandise to increase sales

2005-2007 UT Book & Supply KNOXVILLE, TN

Search Committee for Manager of Text and General Books & Student Worker

Processed Scholarships and Stipends for Textbooks

Edited Job Advertisement and Ranked Resumes

Interviewed Candidates as a member of the Search Committee

E ducation

2003-2007

University of Tennessee-Knoxville KNOXVILLE, TN

Bachelor of Science (B.S.), Business Administration and Management

OVERALL GPA: 3.21

References

References are available on request.

Contact this candidate