Management Training

Nidhi Maheshwari

E-Mail: **********@*****.***, Cell No: +91-990*******,903-***-****

http://in.linkedin.com/pub/nidhi-maheshwari/1a/569/b65

Experience Summary

. A dynamic HR professional offering almost 4.5 years of experience in

Recruitments, Head hunting, Leave, Attendance & Salary Management,

Employee Engagement, Training & Development etc into industries like

Placement Consultancy, BPO and IT.

. Lastly worked with SNV INFOTECH PVT. LTD. as Senior HR Executive-

Generalist in Indore (From 8th September 2011- 14th February 2014)

. Acquired knowledge and understanding of subjects like Organizational

Behaviour, Training and Development, Human Resource Management.

. Abilities in handling multiple priorities, with a bias for action and

a genuine interest in personal and professional development.

. Ability to think laterally, providing ideas and solution, creative

approach to problem solving through use of excellent analytical

Skills.

. Team Handling, Leading, training & monitoring the performance of team

members to believe in team work.

. An excellent communicator with good analyzing, strategic thinking and

problem solving skills.

. An enterprising individual with good interpersonal skills with strong

analytical, comprehensive problem solving abilities & a willingness to

learn.

Educational Qualifications

2009 PGP Dual Specialization (Major-Finance Minor-HR (Indore Indira

School of Career Studies, Indore) with 72%

2008 PGDBA from Sikkim Manipal University with 64 %

2007 B.Com. From Jiwaji University, Gwalior with 72%

Keys Strengths Area

Recruitment and Selection

Induction & Orientation Review Policies & Procedures

Training and Development HR Generalist

Grievances Handling and Retention Performance Appraisal

Internal job posting Payroll Management

Employee Engagement Disciplinary Procedures

Employee Development & Training

Vendor & Consultant Management

Certifications

. NCFM (financial Market, Beginners Module)

. AMFI-Mutual Fund(Advisors) Module

. Derivatives Market(dealers) Module

. Certificate in Core Banking(CCB) from IDBI INTECH

o Banking basics

o Finacle

Organizational Exposure

SNV INFOTECH PVT. LTD. - Senior HR Executive- Generalist, Indore

8th September 2011- 14th February 2014

HR Policies and Policy making

. Responsible in implementing companies HR policies consolations with

senior management with its review, also review other policies time to

time and bring the necessary changes.

. Creation, implementation and standardization of HR policies and

procedures.

Recruitment, Selection and Induction

. Planning and Identification of manpower/human resource requirements

through manpower analysis & gap analysis after taking into

consideration proposed business plans and expansion.

. Talent sourcing, acquisition, recruitment (Campus, Portals, Vendors,

Walk-ins, planned interviews, Newspaper.

. Hire the right fit within the organizational fitment matrix.

Negotiate Compensation & position and propose fitment accordingly for

different IT Skills..

. Independently managed end to end recruitment cycle. Managed drive

independently - bulk hiring for IT / non IT Skills from all possible

channels of sourcing. Managed selection process followed in

organisation.

. Hire selected applicant with pre & post joining, verifications

process. Build and update database.

. Managed internal mobility program (IMP).

. Evaluate vendor's performance by tracking-periodic with invoices

status tracking.

. Responsible for completion of all the joining formalities entailing

collection and verification of documents for the candidates.

. Updating and maintenance of employee personnel file.

. Coordinating with the Banker for Bank A/opening for new joinees.

. Responsible for maintaining and updating the employee HR Master

database

Performance Appraisal

. Play a major role in performance management processes of the company

which includes major exercise of executing Mid Year Review & the

Annual Appraisals for all its employees, Performance workshops, and

review meetings.

. Collect & collate performance related data of employees from various

sources and link them to the PMS.

. Establish and implement proper feedback mechanism to the employees

regarding their performance outcomes

Compensation & Benefits

. Provide various compensation fitments as per company guidelines to

new recruits / during salary negotiations which involves tax saving

friendly compensation structures, pay-scales, grades and also various

other benefits.

. Manage & administer Compensation & benefits and related structures &

information of all employees. Also solve queries / provide guidance

with regard to compensation & related benefits to existing employees

Employee Engagement Activities /Communications: (Predict & Prevent

Attrition):

. Engagement Programs like Festivals celebrations, Monthly activities,

Annual day. Monthly Birthday Bashes, stress busting exercises etc

.Maintain a consistent communication plan on HR core activities

across the organization levels. Conflict & grievance management for

employees through effective counsel forums.

. Ensure healthy employee-management relations in the organization.

Maintaining Early Warning System.

. Planning Retention Strategies. Conducting Monthly together meetings.

Handling employees' queries / Concerns.

. Preparation & Implementation of Employee Engagement Calendar for

energizing and involving employees through various team events like

sports, indoor competitions, Birthday/ Festive celebrations, Open

house, etc.

. Conducting One O One sessions.

. Meet employees as part of Attrition Prevention Tracking.: Part of

this APT program involves Employee Grievance Handling, Counseling to

a large extent & preventing possible attrition of agents.

. Handling of issues /grievances / improvements / escalation from

employees in HR Personnel.

. Prompt and timely resolution of employee grievances to maintain

cordial management-employee relations

LINE HR/HR-OPERATIONS

. Handling all matters related to Employee Communications and HR

Correspondence / Employee relations

. Responsible for creating Offer/Appointment Letters of prospective

employees.

. Issuance of all HR letters related to confirmation, promotion, and salary

revision, address proof, etc.

. Attendance and Leave management.

. Preparing and updating Leave tracker..

. Be in touch with New Recruits for sort out any issues ASAP.

. Making Daily / weekly / monthly Reports -for recruitments and Exits

of total head counts.

. Managing weekly HR Reports, monthly Headcount status and resource

allocations

. Preparing Weekly and Monthly report in relation to new joiners and

recruitments.

. Responsible for maintenance of personnel files, records of training,

probation, full and final settlement.

. Involved with maintenance of Personnel records as per Quality

Standards & procedures.

. Updating employee Database

. On daily basis, Making changes in any movements / updates /Exits /in

HR System

Exit Interviews

. Conduct exit interview for ongoing improvement and presenting the

feedback to management for increased employee satisfaction and

better retention.

. Processing the clearance/ Exit forms

. Sending across warning /Termination Letters / Employees

. Keeping track of employee head count (ATTRITION ANALYSES)

. Attrition MIS/Attrition Tracker

Training & Development

. Taking Verbal/communications trainings for emoployees at all levels.

. Better Client Interaction training modules.

. Taking Talent Transformation(TT) training sessions in BPO to improve

selection ratio.

Payroll Management

. Generating of Pay for all employees i.e. permanent employees n

Trainees through leave and attendance tracker.

. Involved in computing salaries making reimbursement of Medical,

Travel & various other expenses incurred by employees.

. Releasing salary through Bank.

. Processing of entire payroll process and mailing salary slips.

Teleperformance Group - HR Executive- Recruitment, Indore

19th July 2010- Till 31st July 2011

. Recruiting Executives, Team Leaders & Asst. Managers, Managers etc for

different circles.

. Recruiting candidates through Campus Placements and drives at spoke

location of Indore.

. Maintaining a link between different consultancy firms for daily line-ups

of the candidates. Also sending consultancies the daily data for rejects,

hold & selected candidates on weekly basis.

. Maintaining a daily data of the candidates interviewed and also taking of

the ratio of Rejects, hold & short-listed candidates.

. Preparing advertisement and maintaining a contact with media for the

advertisements in news papers and deal with them.

. Welcoming with warm to the new joiners and briefing about the company

profile.

. Analyzing and maintaining the data of the attrition and new joiners and

try to retain them.

. Issuing Offer letters/ Appointment Letters /Warning letters/ Notices

/Termination Letters.

. Explain salary structure to selected candidates.

. Preparing Dashboards.

. Taking care of internal Employee problems & Grievance.

. Preparing and consolidating Exit Interview Dashboard & Reports.

. Planning and organizing various motivational programs & Events for

employees.

. Conducting Employee satisfaction survey.

. Taking exit interview of the employees.

. Co-ordination with different departments for issues involving employees

through internal ticketing system.

. Facilitate the IJP (Internal Job Posting) Process - Conducting the

different selection rounds and managing the entire process.

. Handling Employee retention "Milap" by actively interacting with the new

trainees, making them comfortable with the company policies and work

culture.

. Conducting induction ceremonies "Employee Care Session" for new hires in

the training batches.

The Rising Consultancy - Senior HR Consultant

1st June 09 till May 2010

. Responsible for Lateral Recruitment for different

clients(BPO,INSURANCE,PHARMA,IT ETC.)

. Sourcing profiles through various channels - like Job Portals,

References and Databases.

. Screening the profiles and conducting the initial assessment through

telephonic mode.

. Briefing the candidates about the job profile, job location and the

other details.

. Scheduling the interviews by videoconference, personal or by

telephonic means.

. Coordinating with the clients and the candidates for scheduling of

the interviews.

. Solving the queries of the candidates if any and taking the after

interview feedback from

. Candidate as well as the client.

. Follow up with their joining date, offer and appointment letters.

. Maintaining of manpower data and records.

. Preparing Daily and Monthly manpower and recruitment reports.

Academic and Extra Curricular Achievements

. Awarded as "The Best student of the year 2001" at School.

. Head Girl of my school.

. Awarded very often in dance and other cultural activities at school

and college level

. Hold junior diploma in music from Prayag Sangeet Samiti.

. Event management

I hereby affirm that the above particulars are genuine and true to the best

of my knowledge

Place: Mumbai

(NIDHI MAHESHWARI)

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