Customer Service Sales

Jeannette Quintulen

***** ******** **** *****

Clermont, Florida

407-***-****

Summary of Qualifications

• Excellent interpersonal skills in delivering care

• Effective communicator of treatments and guidelines prescribed for client

• Adept at facilitating on-going therapies (physical, speech and occupational) as prescribed

• Finely aware of safety principles in the care and treatment of assigned clients

• Bilingual abilities – Spanish fluently

Home Health Aide Right at Home Agency

6/2014 – Present Tavares, Florida

11/1998 - Present Self-Contractor In/Out of State

• Aware of safety principles in dealing with patient care

• Facilitate client and family with physical and psychosocial needs

• Maintain record of client’s care, condition and progress in order to report any changes

• Provide families with support with physical or mental disabilities and or end of life issues

• Perform and prioritize duties needed for all clients such as laundry needs and cleaning and post-

operative care

• Assist patient with mobility needs and monitor vital signs and treatment as ordered

• Plan, prepare and serve meals to clients according to prescribed diet

Customer Service/Sales Classic Treasures-Owner (Sold)

9/2012 – 6/2014 Minneola, Florida

• Responsible of day to day sales, budget, advertising and renting locations

• Compile reports for sales, consignment and commission to vendors

• Payroll, budget and payments claims

• Opening/Closing, cleaning and maintaining appearance to store

• Organize and participate in craft/career fairs and community outreach programs

Staffing Coordinator/Billing Specialist American Nurses Agency

6/2007 – 11/2008 Orlando, Florida

11/1998 – 11/2000

• Assign appropriate CPT-4 and ICD-9 procedure codes to accurately report the services provided

to client

• Obtain and submit copies of medical documentation with physician or nurse charges to support

billing to third party

• Responsible for coordinating the staffing of nurses and other health professionals

• Staff on-call services to clients and agencies

• Review medical record documentation to identify all services provided and billing

Director of Admissions and Student Services Florida College of Natural Health

4/2005 – 6/2007 Maitland, Florida

• Supervise four admission personnel in interviewing, enrollment and processing candidates

• Produce on time daily reports and statistics on recruitment goals and student retention

• Train personnel in recruiting methods and interpersonal relations

• Produce daily reports on recruitment, statistics and graduates

• Provide counseling for students in academic affairs and financial aid

School Director Venord Institute

5/1999 – 4/2005 Winter Park, Florida

• Drafted, edited and implemented curricula for allied health programs

• Successfully carried the school’s programs through state accreditation

• Established formal relationships between Venord Institute and local hospitals and nursing

homes for externship and placement for students

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