Customer Service Representative

K enn D. Wishnick

th

**-** *** ******, **** Oaks, NY 11004 Home: 718-***-**** ********@*****.***

Education:

Real Estate Education Center, Queens, NY

• Completed a 75-hour Pre-licensing course

New York Institute of Medical Careers, Woodside, NY

• Completed a Pre-PTCB licensing course

Embassy CES, New York, NY

• University of Cambridge ESOL Certificate in English Language Teaching to Adults

(CELTA)

New School for Social Research, New York, NY

• Τ eaching Adult Literacy

(Teaching Reading, Teaching Writing, Assessment)

Queens College, Queens, NY

• B.A. with Honors: Political Science (3.2 GPA); M.A.: Sociology (3.6 GPA)

E mployment :

02/14 – P resent ERA Caputo Realty, N ew Hyde Park, NY

Sales Agent

• Sell and rent homes; work w ith buyers, sellers and renters

w ith thei r real estate

needs

01/13 – 02/14 C VS, G arden City, NY

Pha rmacy Tech/Customer Service

• Assisted pha rmacist w ith some production work; provided

excellent customer

service; and worked the cash register

12/10 – 9/13 Services Now for Adult Persons, I nc. (SNAP), Q ueens Village, NY

D r iver

• D rove senior citizens to medical appointments, senior

centers, & physical therapy

05/10 – 6/12 A flac New York, M elville, NY

Sales Agent

• Sold Life and Accident & Health insurance

12/08 – 06/11 Marks JCH of Bensonhurst, Brooklyn, NY

ESOL/GED Instructor

• Taught a beginning level skills class: vocabulary, reading, writing, listening, and

speaking

06/06 – 12/08 Zoni Language Centers, New York, NY

ESOL Teacher

• Taught intermediate multilingual classes; developed lesson plans and supplemental

course material

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