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Renee Moore

Administrative Professional with over 29 years experience in providing high-level administrative support to executives and departmental managers. Currently responsible for providing support to patients families and clinical staff: collects all information necessary to coordinate multi-disciplinary staffing; maintains patient files and data entry needs. Clear and dynamic communicator with strong interpersonal written and presentation skills. Computer skills include knowledge of a variety of software packages applicable to various responsibilities. Extensive project coordination experience with the ability to multi-task as needed. Work well with all levels of management and staff in addition to outside clients and vendors. Self-motivated and effective problem solver detail oriented worker who achieves set goals.Professional Experience

Office Assistant for Hospice and Bereavement Program

Professional Healthcare Resources2009 - 2012

Assists Clinical Manger and Bereavement Coordinator in making optimal operational decisions.

Receives and responds to referrals from all sources in an appropriate and timely manner.

Coordinates multi-disciplinary hospice care staffing.

Builds into automated systems all patient visit schedules for all assigned disciplines from MD orders; adjusts work schedules to meet coverage.

Monitors and performs the necessary needs of patient care (Admission Transfer Recertification Hospitalization Change in level of care Discharge Death) including documentation within automated system.

Works with staff and Clinical Manager to maximize patient service adjust schedules as needed to meet patient care.

Arranges ordering of medical supplies hospice DME schedule updates coordination of care and other matters.

Attends Hospice IDT meetings and serves as communication conduit to fulfill all needs of patient and the bereaved.

Assist Bereavement Coordinator; create and prepare mailings for BON and monthly Bridges support groups; prepares handouts for bereavements groups and programs

Coordinates Annual Memorial Service Programs.

Administrative Coordinator

Osiris Therapeutics Baltimore MD 2005 - 2006

Provided administrative support to management in adult stem cell industry.

Developed and maintained multiple spreadsheets as reporting mechanism to management.

Coordinated weekly teleconference calls with various procurement agencies.

Provided assistance with reviewing entire collection of documentation for final approval of finished product.

File and retrieve corporate documents records and reports.

Received and processed customer orders attended to inquiries and complaints via telephone and e-mail.

Sort and distribute mail.

Executive Administrator

Alpharma USHP Baltimore MD 1983 - 2004

Provided executive support to the Department of Quality and Stability Assurance.

Established and maintained data base and spread sheets providing up-to-date inventory and quality assurance of pharmaceutical products.

Informed management regarding quality control issues for departments.

Drafted correspondence and reports for the FDA and corporate clients.

Maintained and revised departmental procedures manual.

Oversaw the implementation of two diverse computer systems; responsible for data input of inventory.

Handled inventory and requisitioning of supplies.

Assisted sales division in receipt and processing of customer orders; attended to inquiries and complaints monitoring production schedules and delivery dates.

Provided direction and focus for customer service developing procedures for interfacing with corporate clients.

Read and analyze incoming mail submissions and reports in order to determine their significance and plan their distribution.

Computer Skills

MS Windows

Outlook

Word

Excel

Cerner Beyond

PowerPoint

Publisher

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