Customer Service Representative

Amanda Wilbur

**** *. ****** ***. #** Vista, CA 92084 760-***-****

******.*********@*****.***

Objective

Skilled Administrative Assistant seeking a position in an office

environment with future career advancement opportunities. With four years

of experience in retail management, I am motivated and aspiring toward a

position that will allow me to utilize my effective communication and

problem-solving skills.

Experience

Administrate assistant

KOHL'S CORPORATION SAN DIEGO, CA 8/2010 -

PRESENT

MANAGE ALL DAILY STORE ADMINISTRATIVE FUNCTIONS OF COMMUNICATION, STAFFING,

AND OPERATIONS

Effectively disseminate corporate communication to appropriate managers and

leaders

Execute all store payroll functions, including processing timecards,

monitoring overtime, processing vacation requests and personal day payments

Responsible for scheduling 100+ associates weekly to meet fluctuating

business needs

Facilitate hiring all associates; pre-screening, interviewing, and

conducted orientation training

Assemble all confidential associate files, including regulatory paperwork,

in a detailed manner

Budget to ensure all store orders meet demands, as well as stay within

expense guidelines

Ensure merchandise price integrity by verifying timely completion and

accuracy of price changes

Oversee execution of legal callbacks and safety recalls

Assist in the preparation and taking of store physical inventory

customer service representative

KOHL'S CORPORATION MURRIETA, CA 8/2009 -

8/2010

MANAGED CUSTOMER SERVICE DESK IN A FAST PACED ENVIRONMENT

Provided excellent Customer Service by efficiently resolving customers

concerns or requests

Multi-tasked effectively, directing incoming phone calls, and performing

merchandise returns, and answering customer questions

Performed clerical functions of cash handling, organizing business

receipts, and paperwork

Education

Boston reed college 9/2008

PHARMACY TECHNICIAN CERTIFICATION

Contact this candidate