Customer Service Sales Representative
Resume:
Kathleen Domínguez
Las Vegas, NV 89104
************@*****.***
OBJECTIVE: To obtain a position in property management that allows me to utilize my
skills in customer service, contribute as well as learn from new
environments, and therefore contribute to your business’s success through
exceptional teamwork, adaptability, hard work, and outgoing
characteristic. Gain a position with a growing company that encourages
advancement.
ADDITION SKILLS:
• Office Machine Operations,
• Computer literate with Word,
• Yardi,
• One site,
• Sure Deposit with a drive to continuously learn more.
LANGUAGES: Fluent in English and Spanish
Work Experience
05/2012-Present Stout Management Co. Las Vegas, NV
Assistant Manager
o Preparation and handling of payroll, work orders, lease amendments,
delinquencies,
o Late notices and evictions, all collections, posting and depositing of rental
revenue to
o Include receiving, Processing and posting rents and security deposit payments,
o Accounts receivables
o Ensure client satisfaction with delivery of facility management services
o Processed credit applications and qualifying criteria as well as typing and
explaining the lease for accurate preparation upon move in. Resolving
maintenance issues, setting up vendors, accounts receivable / payable, collection
of rent, maintaining and resident data base. Initiate the legal procedures for those
residents who are in default with their rent.
o Providing residents with answer to questions as well as helping residents with
concerns and requests. Issuing five day notice and eviction process.
04/2009 --- 05/2012 Stout Management Co. Las Vegas, NV
Leasing Consultant
o Excelled in customer service, by presenting our community to prospective
residents as well as helping current residents with their service, requests and
needs. Assisted manager and assistant Manager with clerical duties while
managing files to assure accurate up to date information about the resident.
o Managed and verified a wide range of documents to ensure the prospective
resident was well qualified and satisfied. Provide customer service and rent apartment
homes offered at a particular complex. As well as, answering phones, filing, using
computer skills, and creating marketing ideas in order to advertise.
01/2005-04/2007 Martha’s Income Tax Las Vegas, NV
Receptionist
o Answering telephone calls and taking messages
o Reviewing file and records .copy sorting all office documents
o Proofread data and files to ensure completion,
06/2007-09/2007 Bayshore Financial Las Vegas, NV
Receptionist
o Transaction coordinator
o Collections of Documents
09/2009-11/2009 Design Works Custom Painting Las Vegas, NV
o Ensure cleanliness and perfection for painted units, billing and payroll, walking
units with maintenance
o Quality Control Manager
11/2009-12/2009 Ann Taylor Factory Outlets (seasonal temporary) Las Vegas, NV
Sales Representative
o Contribute to customer service and give insight to the merchandise offer at our
stores. As well as, answering phones, and performing opening or closing duties.
11/2008-04/2009
Leasing Consultant
o Pinnacle An American management Service Company
EDUCATION
Desert Rose Adult High School 2008 2009
Las Vegas, Nevada Diploma
Cimarron Memorial High School 2004 2008
Las Vegas, Nevada General Studies
Contact this candidate