Colleen Kinney
Sr. Technical Specialist
San Jose, CA
**********@*****.*** - 408-***-****
A continuous and reliable work history of time-sensitive responsibilities, with increasing levels of independence
and accountability.
Recent Special Projects:
• Performed gap analysis of New Product Development Processes and Design Control Operating Procedures
used by multiple divisions and reported findings back to Director of Advanced Software Development
• Streamlined existing Software Issue Tracking system used to track changes to software code
• Audited software development project files to confirm they adhere to strict internal Design Control procedures
• Closed out software projects and delivered to Design Assurance
• Participated in Software Organization Effectiveness group, focusing on process improvement throughout the
organization
• Created SharePoint project sites
WORK EXPERIENCE
Sr. Technical Specialist
St. Jude Medical - Sunnyvale, CA - July 2005 to November 2012
Supported software development engineers, across multiple sites, using the Unified Software Development
Process, through all phases of software development, for Class 3 medical devices submitted to the FDA
• Scheduled all formal peer-to-peer software feature reviews, organizing all review materials and project plans
for release to DHF
• Worked with Design Assurance to ensure the engineers followed all strict internal processes for developing
software for Class 3 medical devices
• Run weekly and adhoc reports for management and project leads
• Maintained all project development documentation for submission to FDA
• Participated in weekly Change Control Board meetings to disposition and track status of all Software Work
Requests
• Trained all project engineers to use Software Issue Tracking database
• Mentored and trained new employees, increasing the project support capabilities within the department
Administrative Assistant
JAI PULNiX, Inc - San Jose, CA - October 2004 to July 2005
Temporary Clerical Position
• Worked on a temporary assignment to help Purchasing, Document Control and Engineering departments
prepare for system conversion from ASK MAN/MAN to SAP
• Performed various clerical duties and data entry
• Provided support to the Director of Sales and Marketing
Compensation Assistant
Stanford Hospital and Clinics - Palo Alto, CA - May 2000 to June 2004
Reviewed and processed employee changes in status including terminations, promotions, demotions, step
increases, and transfers for both union and non-union employees in accordance with policies and contractual
agreements
• Entered high volumes of time-sensitive employee status changes in HR/Payroll system with accuracy
• Audited and reconciled data entry with daily reports, researching and resolving data and system
discrepancies
• Entered high volumes of salary and job code information into system tables of new HRIS system (Lawson)
prior to go live
Human Resources
Administrative Assistant II
• Managed administrative office activities for the Director of Human Resources and approximately 60
professional and administrative support personnel; providing back-up administrative support to the Vice
President of Human Resources
• Managed multiple complex calendars, scheduling appointments and making time commitments
independently
• Posted charges and reconciled departmental expenses against operating and capital budgets
• Assisted in coordinating special events for department
• Booked travel arrangements and completed reimbursements when travel was completed
• Coordinated all department computer installations and repairs, facility needs and personnel moves
• Edited, updated and maintained confidential documentation
Administrative Assistant
Medical Manager Sales and Marketing - Mount View, WI - November 1997 to May 2000
Reported to the Director of Educational Services, supporting seven departmental trainers
• Served as department point of contact for all administrative and training activities
• Researched information and statistics for use in speeches and training presentations
• Administered system for online training programs
• Participated actively as a member of the online training implementation team
• Coordinated class registration and training schedules
• Assisted students with installation and setup of online training software and audio interface
• Coordinated off-site meetings and corporate training sessions
ADDITIONAL INFORMATION
Skills:
• MS Office
• Windchill
• IBM Rational ClearQuest Defect Tracking Database
• IBM Rational DOORS - Software Requirements Change Management System
• Visio
• MS SharePoint
• Adobe Professional
• Concur Travel and Expense Tracking Tool
• Oracle Financials
• Lawson HR System
Courses:
• Certificate - Bookkeeping/Accounting Level 1