Customer Service Administrative Assistant

Jenny Gil

** ** **** ***, **** Park NY *****

(C) 718-***-**** (E) **********@*****.***

Summary

Dedicated and focused Administrative Assistant/ Event Planner who excels at

prioritizing, completing multiple tasks simultaneously and following through to achieve

project goals. Very focused on driving productivity by leveraging front office and event

management skills. Seeking a role to increased responsibility, challenge and leadership.

Highlights

• Excellent communication skills with outstanding customer service and leadership

skills

• Billingual English- Spanish both in oral and written skills

• Self starter, resourceful with efficient time management skills

• Microsoft Office proficiency (Word, Excel, PowerPoint, and Outlook)

• Dedicated team player with ability to work independently

Accomplishments

Planned and executed all aspects of a major office headquarter move.Successfully

planned and executed sales to increase productivity for the company. Received a merit

raise for strong attention to detail, exemplary customer service and team-player attitude.

Experience

KDC Restaurant Group New York, NY 01/2005-

02/2014

Administrative Assistance/ Event Planner

Responsible for all event coordination and sales

Properly directed agreements, contracts and invoices through the signature process.

Assist General Manager and Ownership in special projects.

Managed daily office operations and maintenance of equipment.

Responsible for the design of posters, and menus for special events.

Made copies, sent faxes and handled all incoming and outgoing correspondence.

Manage and updated weekly status and schedules for managers and staff.

Posted open positions on company and social media websites.

Assist in recruiting and hiring process.

Order and manage office supplies.

Check Busters Financial Services New York, NY 06/2004 - 12/2004

Office Assistance

Liaison between staff and management.

Responsible for the processing of transactions accurately and efficiently in a fast

paced environment.

Resolved account service issues and responded to customer inquiries promptly.

Colombia’s Civil Aeronautics Bogotá Colombia 01/2003-05/2004

Operations Assistant

Organized administrative means of production and carried out the direction of team

groups.

Responsible for assisting the operations team in the management process to optimize

the RAC (Colombian Aviation Regulations), by drawing comparisons to the FAA

(Federal Aviation Administration)

Education

York College Queens, NY Expected graduation year 2016

Aviation Management

Course in Business Management

Los Libertadores University Bogotá Colombia 06/2000-05/2004

Aeronautical Engineering

Course in science and engineering

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