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Customer Service Sales

Location:
Punta Gorda, FL
Posted:
September 25, 2014

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Resume:

Anthony J. Gianotti

**** ****** **. ***** *****, FL 33950 • 845-***-**** • acf4wi@r.postjobfree.com

EDUCATION:

Eckerd College

B.S. Marine Geology (2011)

PROFESSIONAL EXPERIENCE

Sales Consultant (September 2013 – Current)

Best Buy Inc., Port Charlotte, FL 33952

• Advise customers on home theater electronics purchases.

• Sell customers on Best Buy branded goods and services.

• Maintain a high closing rate in line with company goals.

• Build lasting customer relationships with strong communication skills, product knowledge, and

friendly service.

• Sales leader by revenue per hour worked (February, June, & August 2014).

Coatings Chemistry Laboratory Technician (February 2013 – August 2013)

Gardner-Gibson, Inc., Tampa, FL 33615

• Performed physical testing of, and adjusted factory batches to meet specifications (Color, Tint,

Viscosity, Density, % Solids, etc.).

• Assisted with scaling up new formulas for mass production.

• Completed assigned lab work ranging from sample preparation to mass production quality

control.

• Created a tint strength and color library using an X-Rite spectrophotomer.

• Completed X-Rite certified operator training.

Technical Writer (September 2012 – January 2013)

DelSontro Enterprises, L.L.C., Saint Petersburg, FL 33771

• Created user manuals for an aerospace project from various engineering work notes.

• Proofread engineering and executive documents for grammatical accuracy.

International/Domestic Procurement Internship (September 2011 – June 2012)

BarProducts.com, INC., Largo, FL 33771

• Maintained and managed the purchasing/buying of assigned international, domestic, and in-

house produced goods.

• Used sales forecasting and statistical analysis to project future demand in order to maintain

supply.

• Main duties included but were not limited to scheduling, managing supply chain and product

inventory, sourcing new products and vendors, setting up vendor transactions, customs

compliance, and overall customer service.

• Worked directly with assigned vendors to manage the company supply chain.

• Implemented a product barcode and country of origin labeling initiative in order to improve

inventory management, and comply with new U.S. Customs regulations.

• Facilitated customs compliance by educating other employees about changes to regulations.

• Analyzed incoming international shipments and provided customs office with all necessary

declaration and tariff documents.

• Inspected new shipments to ensure product quality.

• Learned hiring procedures and was involved in the decision making process for the hiring of

multiple individuals.

• Coedited and maintained a Visual FoxPro (V.F.P) accounting server. Responsibilities included

data mining and weekly maintenance purges.

Field Geologist (June 2011 – September 2011)

SDII Global Corporation, Tampa, FL 33634

• Monitored Standard Penetration Tests (S.P.T.) for a sinkhole remediation firm.

• Managed a field crew of 3-5 ensuring proper procedure was followed at all times and the drill

crew was kept on task.

• Recorded depth, circulation, events, facies change, munsell color shifts, etc. throughout the

length of the boring, and used this knowledge to determine if there were immediate ground

stability concerns at the project site.

• Took soil/rock samples every five feet for further laboratory analysis.

• Used Geologic principles and knowledge to determine when to end a borehole and make minor

adjustments to borehole locations.

• Monitored and participated in capping finished boreholes using bentonite in order to fill the void

left by drilling and maintain the stability of the project site.

• Submitted written and photographic field reports for each job detailing the work completed from

start to finish.

I.R.E.S. Intern (May 2010 – August 2010)

Xiamen University, Xiamen, China

• Nominated and chosen as one of five students to conduct research for the National Science

Foundations International Research Experience for Students (N.S.F. I.R.E.S.) on behalf of Eckerd

College and Xiamen University.

• Analyzed sediment samples from the Gulf of Tonkin for traces of organochlorine pesticides.

• Acquired and utilized laboratory skills (including but not limited to gas chromatography, mass

spectrometry and soxhlet extraction) in order to glean pollution level data from samples.

• Worked in a cross-cultural environment and successfully navigated through language and social

barriers by paying attention to non-verbal queues and learning basic Chinese.

IMPORTANT COLLEGIATE COURSEWORK

Calculus 1 & 2 Geophysics Earth Structure

Physics 1 & 2 Sediment & Stratigraphy Earth Materials (Mineralogy)

Chemistry 1 & 2 Earth System History Coastal Geology

Oceanography Marine Geology International Business

CERTIFICATIONS

X-Rite Certified Spectrophotometer Operator

• Certified operator of both specular included and excluded machines

• Proficient in the X-Rite Color iMatch suite of software.

TECHNICAL SKILLS

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) advanced.

• Geographic Information System (G.I.S.) experience.

• Microsoft Visio experience.

• AppleCORE (software) experience.

• Gas Chromatography-Mass Spectrometry (GC-MS) experience.

• Mineral thin section & field sample identification experience

• Munsell Color Chart soil classification experience

• Standard Penetration Test (S.P.T.) experience

SOFT SKILLS

• Leader

• Driven

• Analytical

• Excellent communicator

• Organized

• Multitasker

• Strong writer

• Good listener

• Quick learner

REFERENCES

• Available upon request.



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