Customer Technical Support

RESUME

NAME : SACHIN SATISH NALAWADE

CURRENT ADDRESS:

1st Flour, Room No. 79 Contact No. : 976-***-****

B-Wing, Shreyas Park, Lokmanya Nagar – 4, E-mail: **********@*****.***

Thane (W). 400606

OBJECTIVE

As a BCA student in Tilak Maharashtra Vidyapeeth, Pune and passionate about programming

and technology, I am looking for a job that would enhance my skills and career in Information

Technology Industry.

To work with an organization that gives me the opportunity to learn, grow and at the same

time presents me with an opportunity to contribute towards its growth. To be employed in a

reputed company, where my individual talent is acknowledged and contributes my expertise

and experience towards the achievement of the desired goal, mission and vision for the

organization.

KEY SKILLS

• Ability to learn new technologies and understand things fast, can adapt well to any

working conditions, thrives on challenges. Motivated by interest and hardworking

with a proven track record in my professional career.

• Punctuality and dedication toward work

• Creativity and imaginative power

• Believe in teamwork, Team Player

• Excellent presentation skills

• Confident and Good Listener

COMPUTER & TECHNICAL SKILLS

• Operating Systems : Windows 2000, 2007, XP Professional and Linux

• Languages : C, C++, Java, .NET and, oracle

• Web Technologies : ASP.NET, HTML and JavaScript

• Databases Technology : Oracle 10g, ADO.NET

• Databases : Basics of MS SQL Server 2000

• Tools : MS Office, Computer Network & UML

EDUCATION

• TILAK MAHARASHTRA VIDYAPEETH, PUNE.

BCA (Bachelor of Computer Application)

Graduate with 50% in 2013

• SHRADASHRAM VIDYA MANDIR

Stream : MCVC in Computer Technique

12TH Pass with 62.50% in 2010

• GYNODAYA VIDYA MANDIR

10TH Pass with 52% in 2007

WORK EXPERIENCE

• Reliance Communication

TSE L2 (Technical Support Executive Level 2)

04/10/2013 to till date

Handling customer issues regarding broadband products Corporate Customer’s for

DIA, ELL (Ethernet leased line connection), PRI connection, Leased Line

connection, L3VPN Connection.

Resolve customer issues with the help of supporting NOC team.

Using applications like Clarity, Putty, Lotus, CNM Portal, Toad etc.

• Pizza Hut as a Team Member

21 month period of June 2011 to February 2013

PERSONAL INFORMATION:

• 14th December 1991

Date of Bir th :

• Nationality : Indian

• Marital Status : Single

• Religion : Hindu

• Sex : Male

LANGUAGE:

English, Marathi, Hindi

HOBBIES:

Playing & Watching Cricket, Collect Information, Like to Play Team Games, sketching, etc.

Date :

Contact this candidate