Customer Service Medical
Resume:
Tommie M. Gary
Tomball, TX.
*************@*****.***
Professional Objective:
Opportunities in Healthcare Administration, Medical Staff Services, Long-
Term Care, Senior Living, where my professional, managerial skills and
experience will be utilized and expanded
Qualifications:
10+ year's administrative experience
6 years Medical Staff Services
Leadership skills
Management skills
Strong decision making skills
Verbal and written communication skills
Self-directed and goal oriented
Excellent time management skills
Organizational skills
Professional Experience:
St. Luke's Hospital at the Vintage/ Medical Staff Services January 2011-
February 2014
Responsible for the credentialing all members of the Medical Staff, assure
that licensing and accreditation standards are met. Responsible for
independent processing of appointments, allied health professionals and
reappointments to the medical staff in compliance with hospital policies
and procedures, medical staff by-laws and accrediting agency requirements.
Ensure current licensure, DEA, DPS, and professional liability insurance;
prepare Credentials Committee agenda; attend meetings and prepare minutes;
verifications requests; biannual sanctions check for Medical Staff and AHP
Staff; ensure compliance with standards. Provide administrative support for
the Officers of the Medical Staff and prepare all committee appointments
for the Chief of Service, and Credentials Committee, responsible for
General Medical Staff meetings.
Foundation Surgical Hospital Executive Assistant /Medical Staff Services
2007-2010
Distribute and track credentials/reappointment applications Respond to
inquiries regarding physicians, residents, students, and fellows Coordinate
rotation of fellows and students Coordinate clinical meetings, including
logistics, minutes, budget, and presentations. Greets visitors, direct them
to appropriate individual or meeting room Prepare presentations, reports,
and project tracking. Coordinate all medical staff and allied health,
credentialing, and re-credentialing applications in accordance with Joint
Commission Standards, Medical Staff Bylaws, Rules and Regulations. Provide
verification of medical staff privileges daily to requesting institutions.
OPPE, FPPE letters; verification of credentials to be presented to Medical
Director and Professional Standards committee (MEC) Coordinate the
hospitals Physician Peer Review Program Responsible for flow of information
regarding medical staff to Medical Director, Professional Standards
Committee and Governing Board.
Aegis Mortgage Corporation Sr. Administrative Assistant 2002-2007
Developed administrative procedures for loan servicing, collections, and
customer service departments. Created, implemented and organized new hire
procedures. Implemented and developed tracking system for servicing staff.
Compile monthly organizational charts and new employee tracking. Establish
relationships with vendors and assure new policies and procedures are
implemented smoothly. Provide direct support to executives. Prepare
presentations, agendas, and training materials for visiting investors.
Answer phones, order and maintain office supplies, process expense reports,
code invoices (SAP) open, review, and respond to incoming correspondence.
Education:
University of Phoenix
Bachelors of Science Health Administration -Health Management -2011
Masters in Health Administration -April 2015
GPA 3.7
Certifications:
CPCS/CPMSM exam course study
Technical:
Microsoft Office, SAP, HealthLine Systems Database (ECHO), PreCheck,
Lotus Notes, Visio, Adobe Acrobat, VisionPro, knowledge of online
credentialing-related programs for NPDB, AMA, DPS, ABMS, Fax,
Scanner, Copier, Dictaphone, WebEx, SharePoint, Meeting Place.
Interpersonal Skills:
Proactive-Phone Etiquette-Decision Making-Leadership-Customer Service
Advocate-Detail Oriented-Motivational-Team Player-Outgoing-
Professional
References available
Contact this candidate