Human Resources Sales
Resume:
WARNER A. ROBERTS III
Noblesville, Indiana 46060
Cell 813-***-****
******.*******@*****.***
OBJECTIVE: Seeking next challenge with an organization that supports a healthy culture and desires
substantial growth through innovative new business development and infrastructure expansion.
EXECUTIVE LEADERSHIP: Resourceful, enthusiastic professional with over 18 years of sales, business
development, operations, and performance management. Experience within a broad range of
industries. Led organizational departments including; Finance, Human Resources, Marketing, and
Account Management.
SELECTED EXPERIENCE
CHIEF OPERATING OFFICER
Spectrum Health Systems, Indianapolis, IN 2008 – Present
MANAGE ALL ASPECTS OF OPERATIONS, SALES AND NEW BUSINESS DEVELOPMENT FOR A MULTI-LOCATION HEALTH MANAGEMENT
COMPANY WITH A PRESENCE IN 15 STATES. DEPARTMENT OVERSIGHT AND ACCOUNTABILITY FOR DEVELOPMENT OF BUSINESS
STRATEGY, SALES, MARKETING PLANS, FINANCE, LEGAL AND COMPLIANCE, HUMAN RESOURCES AND PERFORMANCE MANAGEMENT
SYSTEMS, RECRUITMENT, TRAINING, ESTABLISHING STANDARDS AND PRACTICES, AND MOTIVATION OF EMPLOYEES.
• DEVELOPED, PLANNED AND DELIVERED SEVERAL NEW BUSINESS INITIATIVES, PRODUCTS AND SERVICES ACCOUNTING FOR
65% OF ANNUAL REVENUE IN 2013.
• Increased profit margin 25% of existing clients through increased C-Suite sales exposure and
client retention.
• Expanded operational structure to support 150% growth including; sale/new business
development, coaching, population health management client solutions, onsite preventative care
and wellness clinics.
• Increased client ROI by developing and successfully integrated multi-faceted data analytics
strategy, enhancing the ability to measure program effectiveness, reporting, outcomes, value on
investment.
VICE PRESIDENT, EASTERN OPERATIONS
CFW, Tampa, FL 2005 – 2007
Managed, directed and sold client services to C-Suite executives from Boston to Sarasota Florida.
Responsible for 24 profit and non-profit organizations including; government, university, fortune 500,
private, and retirement organizations.
• INCREASED SALES REVENUE SUBSTANTIALLY BY FACILITATING SERVICE TAKEOVER OPERATIONS AND STAFFING FOR VERIZON
WORLD HEADQUARTERS ACCOUNT. RESEARCHED CLIENTS NEEDS AND AUGMENTED CONTRACTS WITHIN ONE STATE FROM 4
LOCATIONS TO 9 LOCATIONS IN 3 STATES.
• SUCCESSFULLY NEGOTIATED ACQUISITION OF 4 NEW GOVERNMENT CONTRACTS WITH LESS THAN TWO WEEK TURNAROUND.
EXTENDED CONTRACTS WITHIN 4 MONTHS OF OPERATIONS.
• DEVELOPED, ORGANIZED AND IMPLEMENTED BEST PRACTICES TO MEET CUSTOMER NEEDS, IN A VARIETY OF CORPORATE
ENVIRONMENTS. 99% SATISFACTION OF OVER 15,000 CUSTOMERS NATIONWIDE.
• ENCOURAGE A SENSE OF OWNERSHIP IN THE OVERALL OPERATIONS AND SUCCESSFULLY DECREASED TURNOVER FROM OVER
50% TO 15% IN 2 YEARS.
September 10, 2014 ******.*******@*****.*** 813-***-****
WARNER A. ROBERTS III
316 Wellington Overlook
Noblesville, Indiana 46060
Cell 813-***-****
******.*******@*****.***
ADDITIONAL EXPERIENCE
KEISER UNIVERSITY, Lakeland, FL
Sports Medicine Program Director 2007 – 2008
• Developed curriculum and implemented first sports medicine program for Keiser
University, Lakeland Campus.
HEALTH AND WELLNESS ADVANTAGE, Tampa, FL
President and Founder 2007 – 2008
• Established business plan, organizational structure, and standard operating
procedures for independent health management consulting business.
CFW, Montgomery Village, MD 1995 – 2007
Director Eastern Operations, Washington DC 2002 – 2005
Regional Director / Verizon Account Manager, Dallas, TX 1999 – 2002
Regional Director, Tampa, FL 1995 – 1999
• Recognized with CEO Achievement Award for innovation and entrepreneurial
value.
EDUCATION AND PROFESSIONAL DEVELOPMENT
BS, WELLNESS, WAYNE STATE COLLEGE
Coaching Endorsement
NCAA Athlete, 1993 Football Team, WSC Hall of Fame
ADDITIONAL COURSEWORK/CERTIFICATIONS/TRAINING:
Selling the Invisible, Prospecting, Coaching, Business Management, Managing Multiple Locations
and Remote Management, HRIS systems (ADP/Paycor), HIPAA, GINA, OSHA, Labor Laws,
Human Resources, Behavioral Interviewing, PPACA, Wellness Regulations, Balancing Priorities,
Managing Multiple Projects, Performance Improvement Processes, Criticism and Discipline Skills
for Managers, How to Delegate Work, Leadership, Data Analytics, Microsoft Office Suite, SQL.,
BCTMB, Specializing in sports massage.
September 10, 2014 ******.*******@*****.*** 813-***-****
WARNER A. ROBERTS III
316 Wellington Overlook
Noblesville, Indiana 46060
Cell 813-***-****
******.*******@*****.***
September 10, 2014 ******.*******@*****.*** 813-***-****
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