Customer Service Sales

BUYER PURCHASING

Highly dynamic and hardworking professional, offering solid skills and

expertise in customer service, sales, accounts, negotiation, and contracts

management. Recognized for improving business through hands-on managerial

style and comprehensive understanding of the market. Adept at establishing

professional relationships with customers, vendors, and executives within

multiple industries while maximizing sales opportunities. Fully committed

to continuous improvement and exploration of new opportunities. Technically

proficient with Microsoft Office Suite, SalesForce & Siebel - Customer

Relationship Management (CRM), DBA Manufacturing - Enterprise Resource

Planning (ERP), and Quosal.

AREAS OF EXPERTISE

Strategic Sourcing and Purchasing Core Business Process

Contracts and Statement of Work (SOW) Cross-functional Leadership and

Organization Collaboration

Request for Proposal (RFP) and Pricing Market Research and Planning

Negotiation Cold Calling and Cross-selling

Project and Account Management

Career Highlights

V Provided oversight to merchandise planning for in-house supply function

by tracking on-hand inventory of high demand items while ensuring reorder

levels are met in a timely fashion

V Earned the top spot in the Sales Team for securing and closing new

business from companies with more than $1B annual revenue.

V Made substantial contributions in developing strategies to meet

objectives and successfully attain goals.

V Administered onsite visits and complex pricing modules for the

development and presentation of detailed proposals and quotations.

V Played a key role in gaining 15% GP return for pricing negotiations.

V Served as a driving force in maintaining the 30% GP on resale through

demonstration of outstanding vendor management.

Professional Experience

Prevalent Networks Warren, NJ

Account Manager, Security and Risk Management Software/Consultants 2013-

2014

< Demonstrate adeptness in fulfilling tasks including identifying

opportunities, overcoming objections, developing association, and

conducting cold calling.

< Build and cultivate harmonious relationship with vendors including

multiple suppliers such as HP and Net App.

< Drive efforts to ensure clients' loyalty and repeat business by working

collaboratively with vendors.

< Display outstanding communication skills in discussing the benefit of

products and services to customers.

Myriad Supply New York, NY

Senior Account Executive Purchasing, Computer Hardware and Networking

Equipment 2009-2013

< Exemplified expertise in working with multiple technologies equipment

including Avaya, Cisco Value-Added Reseller (VAR), Edgewater, Foundry,

Juniper, and Polycom.

< Worked in partnership with key suppliers and distributors in securing a

mutually beneficial outcome for both parties.

< Took part in handling request for quotation (RFQ) in purchasing computer

hardware for resale.

< Guaranteed outstanding supplier performance for reliability, quality

control, and cost effectiveness.

< Rendered expert oversight to supplier performance, while also

coordinating with internal and external customers.

JD Carton & Son Parsippany, NJ

Vice President, Commercial Moving and Corporate Relocation 2007-2009

< Authored and instituted detailed proposals and quotations.

< Served as an attendance leader, organizing professional events and

groups.

Personnel Decisions International New York, NY

Business Development Associate, Human Resource Consulting 2004-2007

< Played an instrumental role in advocating corporate promotional events.

< Interfaced with clients for the assurance of success of products and

services usage.

< Assumed full accountability in handling Northeastern United States and

Eastern Canada accounts.

Earlier Positions Held:

Uniscribe New York, NY, USA

Account Manager, Document Management and Litigation Support

Superior Group New York, NY, USA

Account Manager, Document Management and Litigation Support

Tom Martin & Sons Country Cork, Ireland

Account Representative, Art and Office Supply Distributor

Education

Specific Degree in Applied Chemistry

Tralee Technical College County Kerry, Ireland

Professional Development

APICS: Certified in Production and Inventory Management, In Progress

CSE: Cisco Sales Expert

Salesforce: CRM Software

City and Guilds of London Institute: Materials Management, Supervisory

Business Skills, and Information Technology

Professional affiliations

Irish American Business Association

APICS

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