Customer Service Technician
Resume:
Dilla, Daryl R.
F. Arrieta Street
Brgy. Calo Bay, Laguna
Contact no.: +63-915-***-**-**
Email Address: ********@*****.***
Objective
I am seeking for a Dental CAD Designing related position where I am
responsible for the overall designing of scanned cases and uploading
finished works for miling.
Educational Background
Field of Study: Dental Technology/ Computer science
Major: Dental Technology
Academy/University: The Alps Technologist Academy Inc, / Perpetual Help
System Dalta Philippines
Year Graduated: March 17, 2009
Personal background
Date of birth: March 25, 1985
Civil Status: Single
Height: 5'5
Skills
* Knowledgeable in Dental Cad Designing: 3shape, Dental Wings and
Delcam software
. Knowledgeable in Microsoft Operating System.
. Microsoft Office Suite (Word, PowerPoint, Excel, Access)
* Removable Denture
* Waxing
* Metal
. Capable of speaking conversational English and Tagalog.
. Can work under pressure with minimum supervision
. Persevering, hardworking, and determined
Experience
Dental Technician-Cad Specialist
Ivoclar Vivadent inc, Philippines
Wieland Precision Technology
Regular Employee
Department: Manufacturing Management
Section: Acrylic Production
Process Production DentCad
. Responsible for the Application Dentistry:periodic onsite
knowledge of DentCad software requiring ability to seamlessly
integrate product into various avenues of dental manufacturing
systems.
. Assuming a role of both Technical and Customer Service Provider.
. Responsible for processing effectively highly technical support
needs and communicating solutions to end-users via telephone,e-
mail and internet.
. Responsible for fulfilling technical sales support needs such as
analysis and designing
. Provides timely feedback to Immediate Superior especially with
critical matters
. Performs other duties that maybe assigned and trained as to
skills and experience.
. Adherence to the Code of Business Conduct
Key Result Areas
. Production Quality
. Quota Efficiency
. Attendance and Punctuality
. Adherence to the Code of Business Conduct
Trainings
. On the Job Training
Empress Laboratory
April 5, 2009
. On the Job Training
Ivoclar Vivadent, Philippines
July 07, 2009
. 3Shape Cad Training
Ivoclar Vivadent SRL Naturns, Italy
May 14 to June 1, 2012
Seminars Attended
Dental Technologist Association of the Philippines
(DenTAP)
Continuing Education Workshop
Centenial Hall of Manila Hotel, Philippines
October 12, 2008
SHOFU
Introduction to Ceramage Ceramic-Polymers System
Paseo De Magallanes, Makati City, Philippines
August 2, 2008
BEHAVIOR BASED SAFETY PROGRAM
Lyceum of the Philippines, Makiling, Calamba City, Laguna
May 11, 2013
RAINBOW LIFE SEMINAR
Malayan Colleges Laguna
Cabuyao, Laguna
August 13, 2011
Association
Dental Technologist Association of the Philippines (DenTAP)
Member
October 2008
Character Reference
Dr. Makoto Kobayashi
Dentist/ Dental Technician & School Owner ALPS Technology Academy
Inc.
Magan. Bldg. Makati City
632-***-****/ 852-3622
Marian Amping
Ivoclar Vivadent Philippines
Supervisor
Edgar Revister
Ivoclar Vivadent Philippines
Production Coordinator
I here by certify that all information stated above is true and correct to
the best of my belief and knowledge.
Daryl R. Dilla
Contact this candidate