Customer Service Office Staff

Vitaliana C. Ferrera

Residential Address: #*** Lake View Drive Kawilihan Village Pasig City

Mobile no. 091*-*******

Landline no. 738-92-18

Email : ***********@*****.***

Objective :

To seek further challenges that will enhance my skills and capability through actual exposures

that stipulates analysis, creativity and other opportunities for improvement.

Education :

Itinerary : Jose Rizal University Kalentong, Mandaluyong City

Course : Bachelor of Commerce in Science / Major in Management

Year attended 1990 – 1994

Secondary : Rizal High School

Year attended 1986 – 1990

Elementary: Bagong Ilog Elementary School Pasig City

Year attended 1981 – 1986

Seminars Attended:

St. Lukes Medical Center (Supplier General Assembly)

May 14, 2014 (Global City Taguig)

Convention of the Philippines Sterilization Management

February 10 to 11, 1992 (Camp Aguinaldo)

Seminar on the Psychological Association of the Philippines

QMS Internal Audit Course

July 06, 2011 (Readycon Trading Construction Corporation) Amang Rodriguez Pasig City

Training: Livelihood Corporation (COA)

Strata Building Ortigas Ave. Pasig

September to December 1994

Knowledge and Skills:

Computer literate with good oral and written communication.

Ability to organize, prioritize and independently perform work assignment.

The ability to work with accuracy under pressure

Work Experience :

Enzio Ferrera Corporation

4th floor Taipan Place Bldg. Ortigas Pasig City

Duties / Position:

• Admin. Staff / Supply & Logistics

• Part of an organizations support staff

• Resposible for supplying accurate documentation / delivery, inventory

• Customer service capacity

• Maintains an effective filing system of official correspondence, reports, documents and other

communication for easy reference and retrieval

• Answering the phone and relay the message, and logbook

• Fax and email to the clients, photocopying (General documentation )

• Responsible entertaining inquiries and maintaining harmonious relationship with

suppliers

• Prepare check and check vouchers of claims approved for payment

• Release and distribute checks through different clients

• In charge in allocating checks to authorized signatories

• To assist the other staff as requested

Period Cover: September 16, 2013 to June 30, 2014

Readycon Trading & Construction Corporation

Amang Rodriguez Avenue, Manggahan Pasig City

Duties / Positon :

• Supply & Logistics Clerk

• Prepared daily maintenance report

• File Tally In & Tally out

• Checking of requisition slip & purchases report

• Filling documents

• Preparing job orders

• Perform other duties from immediate superior from time to time

• Monitors and coordinates supervisor about the projects (laying asphalts)

• Conducts inventory on assigned area of responsibility as often as necessary

Period Cover: March 2009 to September 2012

Carnivorous Delights, Incorporated

Aguire Building BF Homes Paranaque City

Duties / Position :

• Office Clerk

• Filling necessary documents

• Prepared liquidation & reimbursements

• Encoded monthly reports

• Received all incoming documents

• Take down incoming call & recorded them to the logbook

• Checking purchases

• Prepared monthly bills for payments

• Perform other duties

Period Cover: March 1995 –June 2000

Camara Steel Industries, Incorporated

Elisco Road, San Joaquin Pasig City

Duties /Position:

• Engineering Clerk

• Prepared letters to suppliers,inter memoranda and other necessary documents

• Prepared petty cash / Check voucher

• Prepared monthly reports

• Take down incoming calls & recorded them to the logbook

• Received & recorded over time slip

• Received purchase order

• Filling necessary documents

• Checking purchases

• Inventory

Period Cover: June 2000–December 2007

Personal Information:

Date of Birth : September 27,1972

Place of Birth : National Capital Region (NCR)

Gender : Female

Marital Status : Single

SSS No. : 33-7027341-2

Tin No. : 913-***-***-***

Philhealth No. : 03-050523235-2

Pag-Ibig No. : 121*-****-****

Character Reference : Available Upon Request.

Contact this candidate