Customer Service Sales

Alfredo Jean

*** ****** ****** * APT.*L * Brooklyn N.Y. 11237

Phone: 347-***-**** * Email: ********@*****.***

objective

To obtain a position with a business that will enable me to use and maximize my strong skills in customer service and supervision.

Experience

2012-2014 JP Morgan Chase Bank Brooklyn, NY

Personal Banker

§ Taking the lead role in creating an outstanding customer experience by resolving customer service issues, opening new accounts, offering convenience services, building relationships and offering financial advice.

§ Conducting interviews with customers and small business owners to establish their financial needs and makes recommendations to satisfy those needs

§ Analyze and identify client's needs, adhering to division guidelines, rules and regulations, utilizing company procedures and compliance.

§ Ability to detect suspicious fraudulent activities, money laundering and counterfeit notes.

2008–2012 T-Mobile Brooklyn, NY

Retail Sales Associate.

§ Gained sales expertise by working in a large retail corporation. Exceeded all sale expectations.

n Performed procedures for opening and closing the store.

n Provided supervision to the subordinate staff.

n Acquired knowledge of a point of sale system.

education

2004 General Equivalency Degree Brooklyn, NY

REFERENCES

REFERENCES AVAILABLE UPON REQUEST

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