Customer Service Administrative Assistant

**** ***** **** ****

Taylorsville, Utah *****

801-***-**** • ***********@*******.***

JAMES ANDRUS

OBJECTIVE

To secure a job as an Administrative Assistant, that will allow me to work in a face paced

environment where I can utilize my skills and abilities.

SKILLS AND ABILITIES

• PC skills (Word, Excel, PowerPoint), Outlook, Internet, Ten Key, Filing, Phone Techniques,

Heavy lifting.

• Energetic, capable, and reliable hard worker with demonstrated customer service,

problem-solving, and physical skills in a variety of settings including warehouse, retail,

hotel and restaurant operations.

• I am highly organized, can multitask, and work well in a fast paced environment. I enjoy taking

on new challenges and learn quickly.

E MPLOYMENT

Inventory Associate

July 2013- Current Walmart West Valley City, UT

• Accurately and quickly categorized and stocked shipments arriving in the warehouse.

• Built product displays and operated related equipment such as hand trucks and pallet

jacks.

• Maintained back-stock area in a consistent, logical, safe a clean manner.

• Worked 40+ hours per week.

Lead Interviewer

May 2010-August 2010 Convergys Taylorsville, UT

• Provided daily direction and communication to employees so customer service calls were

answered in a timely, efficient and knowledgeable manner.

• Resolved problems by clarifying issues; researching and exploring answers and

alternative solutions; escalating unresolved problems.

• Worked 40 hours per week.

Gas Station Attendant

July 2009- January 2010 Sinclair Holladay, UT

• Collected money from patrons for transactions, dispensed change and receipts.

• Provided answers to questions and directions if needed.

• Worked 40 hours per week.

Reservation Agent

Feb. 2008-Dec. 2008 Intercontinental Hotels Group West Valley City, UT

• Processed reservations from the sales office, other hotel departments and travel agents.

• Processed cancellations and modifications and promptly relayed information to the front desk.

• Handled monetary transactions with efficiency and accuracy.

• Worked 40+ hours per week.

Warehouse Stocker

May 2006- August 2007 Lake City Trucking West Valley City, UT

• Prepared orders by processing requests and supply orders, pulling materials, packing

boxes and placing orders in the delivery area.

• Maintained inventory controls by collecting stock location orders and printing requests.

• Worked 40+ hours per week.

Courtesy Clerk/Checker

Sept. 2005- May 2006 Dan’s Foods Holladay, UT

• Assisted customers throughout the store helping locate items, reaching product and

checking back stock.

• Bagged customer purchases in appropriate bags, efficiently and carefully.

• Worked 40 hours per week.

EDUCATION

Still Attending 2009-2014 Salt Lake Community College

Taylorsville, Utah

High School Diploma 2002-2006 Skyline High School

Salt Lake City, Utah

REFERENCES

Available upon request.

Contact this candidate