Sales Customer Service
Resume:
Hamza Sajjad
Mississauga, ON, L5C 4J2
*****.******@****.********.**
PROFILE
. Strong academic foundation in Accounting, Finance and
Economics; with solid understanding of regression
analysis, cost-benefit analysis, feasibility analysis,
Financial statements and Tax
. Sound organizational and management skills - learnt to
effectively prioritize tasks, manage multiple
responsibilities and deliver in
deadline based environments from volunteer experiences
. Highly trustworthy, responsible and ethical as reflected from
my experience as Treasurer, Accountant and Cashier. Effectively
carried out my duties with professionalism and maintained an
ideal standard for my organization.
. Confident communication skills with practical experience of
handling customer queries at International Clothier, and often
adopting conflict resolution measures to deal with issues from
suppliers and customers.
. Quick learner; thrives in difficult situations and uses
adversity as a means to learn and grow
EDUCATION & ACHIEVEMENTS
Bachelor of Commerce - Specialist in Accounting, Economics
Jun 2014
University of Toronto
Relevant Courses: Financial Accounting, Business Finance, M&A and Financial
Management, Auditing, Taxation
WORK EXPERIENCE
Accounting Clerk/Accounts Receivable
Gandy Digital, Mississauga, ON
2014 - Present
. Conducted data entry of cash receipts, made weekly bank deposits, used
QuickBooks and Microsoft excel for all book-keeping
. Accurately processed vender invoices - Matched purchase orders
confirming prices and quantity to vendors' invoices
. Performed reconciliation of all bank accounts to ensure accuracy of all
accounts
. Assembled information for external auditors for annual audit, worked as
a team with all accountants in the firm
. Responsible for accurate and timely input and reporting of financial
information and for providing high level of customer service for
internal and external parties.
. Provided general administrative support in order to ensure effective and
efficient office operations
Specialist Sales Representative
2014 - Present
Wind Mobile Corporate, Mississauga, ON
. Conducted sales transactions in a fast paced environment, upsold various
products,
. Managed daily cash inflows, recorded and reported all cash transactions,
generated end of day cash reports
. Dealt with in store product warranty, handling all warranty matters,
complaints, outflow of defective products needing repair
. Managed and maintained the warranty database, consisting of thousands of
customers
. Performed weekly inventory count, recorded counts of all products in
Inventory database
. Delivered sales pitches, dealt with customer queries, catered to
customer preferences and actively worked to meet all customer needs
Sales Associate
2012-2014
International Clothier, Mississauga, ON
. Conducted day to day sales in a fast paced environment
. Managed Store Inventory levels and control of stock in cooperation with
the Store Manager.
. Carried out daily sales pitches to customers, promoted discounted
products and effectively achieved sales targets for the store
. Dealt with customer queries and complaints, efficiently handled all
customer issues to ensure customer satisfaction
. Prepared End of day Sales reports, and balanced End of day Cash
reports; accounting for cash inflows and outflows
Accounting Clerk
2011- 2012
Marble House ltd, Vaughan, ON
. Successfully recorded all financial transactions,
accounting for all cash flows and maintained the book
keeping system together with maintaining the accounts
receivable and accounts payable.
. Demonstrated proficiency and knowledge of all products
offered, and various costs associated with running of the
business
. Prepared quarterly and annual financial statements for the
business as required by the owner
. Oversaw all cheque deposits, and ensured they are reviewed
and accounted for before being sent for clearance
LEADERSHIP & VOLUNTEER EXPERIENCE
Treasurer
2012
Undergraduate Commerce Society, University of Toronto
Mississauga, ON
. Amidst immense competition from candidates, successfully
obtained the position of Treasurer for the largest society
of University of Toronto.
. Oversaw and Accounted for the allocation of an operational
budget of $100K, discussed and debated with all the other
execs on how to best allocate the money, and what
strategies to adopt for fundraising
. Planned, Budgeted and Accounted for various events that
took place throughout the year i.e. Accounting case
competition, mock interviews with Top 4 accounting firms,
mock interviews with other corporations
. Dealt directly with the Department of Management, handled
all banking and transactions associated with the society
. Effectively fundraised throughout the year through various
events, selling of memberships, ticketing to events
. Actively provided students with personal development
opportunities through various professional networking
events and socially engaging events.
Finance Director
2011
Pakistan Youth Alliance, University of Toronto
Mississauga, ON
. Managed all the cash inflows and outflows in the
organization, and budgeted and allocated all funds for the
entire year
. Effectively fundraised throughout the year through various
events i.e. talent shows, cultural dances, music and
donation drives
. Raised awareness of the destruction and aftermath of the
2010 floods in Pakistan
. Allocated all annual profits towards charities in Pakistan
that solely focused on helping the of victims of the 2010
floods
Contact this candidate