Customer Service Assistant

shaletha scott

**** ****** ** **. ****** Ga ***80 **************@*****.*** (912) 334-

1803

OBJECTIVE Seeking a challenging position as Warehouse Assembly and/or Packer, Housekeeping Room

Attendant, Residential Housekeeper, Custodial Professional, and Customer Service, where my

capabilities may be utilized, developed, and enhanced and to be part of the company’s growth and

success with contribution of my knowledge and skills

•

SKILLS & Hands on working experience in housekeeping and cleaning

ABILITIES

• Sound knowledge of methods of providing top class customer service and personal service

• Remarkable ability to communicate clearly and concisely, both orally and written

• Ability to spend the day walking, twisting, bending, pushing, kneeling

• Ability to read and interpret documents such as safety rules, operating and maintenance

instruction, and procedure manuals.

• Ability to clean up to 18 rooms per day

• Knowledge of labeling, packing, and shipping information

EXPERIENCE TRC STAFFING

06/2014-CURRENT

• Produces components by assembling parts and subassemblies

• Labeling and packing of boxes for shipment

• Print labels with correct information

• Cross train in other area of the plant

PERIMETER STAFFING

03/2014-06/2014

• Carryout general cleanliness tasks like sweeping, mopping and dusting

• Respond to guest calls and requests efficiently

• Clean bathrooms, bedrooms, living rooms, kitchens in a professional manner

• Polish furniture and door knobs regularly

• Clean and replace all cleaning equipment carefully at day end

• stock housekeeping carts

RESIDENTIAL HOUSEKEEPER/PRIVATE CONTRACTOR

10/2013-CURRENT

• Carryout general cleanliness tasks like sweeping, mopping and dusting

• Respond to resident’s calls and requests efficiently

• Clean bathrooms, bedrooms, living rooms, kitchens in a professional manner

• Polish furniture and door knobs regularly

• Clean and replace all cleaning equipment carefully at day end

• Collect, wash and fold laundry

JANITORIAL QUALITY MAINTENANCE AND REPAIR

11/2012-12/2012

• Serviced, cleaned, or supplied restrooms, restocked supplies

• Move equipment and furniture, dusted and/or mopped stained floors

• Notified managers concerning the need for major repairs

• Order and distribute custodial supplies

• Collect and dispose of waste and garbage

• Maintain inventory

HOTEL HOUSKEEPING PROSYS STAFFING

09/2012-10/2012

• Serviced, cleaned, or supplied restrooms, restocked supplies

• Move equipment and furniture, dusted and/or mopped stained floors

• Notified managers concerning the need for major repairs

• Cleaned 15 to 18 rooms per day

• Collect and dispose of waste and garbage

• Restock housekeeping cart at end of shift for next day

RESIDENTIAL AND COMMERICAL CLEANING HENDRIX HOUSEKEEPING SERVICE

1/2011-12/2011

• Serviced, cleaned, or supplied restrooms, restocked supplies

• Move equipment and furniture, dusted and/or mopped stained floors

• Notified managers concerning the need for major repairs

• Cleaned 4 to 5 houses per day

• Collect and dispose of waste and garbage

• Restock cleaning supplies at end of day

CUSTOMER SERVICE REP PIZZA HUT

06/2010-09/2010

• Conferred with customers by telephone or in person to provide information about menus

• Entered information into computer system, canceled orders

• Received payments by cash, checks, credit cards, coupons, issued refunds if necessary

• Greeted customers entering the building

• Maintained clean and orderly checkout area and completed other general cleaning duties

EDUCATION CHATTAHOOCHEE TECHNICAL COLLEGE, MARIETTA GA

BUSINESS MANAGEMENT DIPLOMA, UPON COMPLETION

SOUTHEASTERN TECHNICAL COLLEGE, VIDALIA GA

BUSINESS ADMINISTRATION DIPLOMA, 2010

Technical Certificates of Credit:

*Administrative Support Assistant

*General Office Assistant

*Microsoft Office Applications Professional

LEADERSHIP Member of National Society of Leadership and Success, Sigma Alpha Pi

Contact this candidate