Project Manager Management
Resume:
Gerald Conner Jr.
Grand Prairie, TX *5054
Home: 817-***-****
Mobile: 469-***-****
************@*********.***
Information Technology / Project Manager
Nine Years plus of Project Management Experience, with Track Record of
Success in On-Time, On-Budget Completion of Nationwide Projects, including
178 Office Openings
Design Strategies for Technology and Processes that Lead to Productivity
Improvements and Cost Reductions, including 5-Figure Savings for Brightnow
Dental
. Manager and specialist with distinguished background leading projects
that presented unique logistical and technological challenges.
. Astute analyst and problem solver who identifies and addresses
problems in early stages to avoid unnecessary time/cost expenditures.
. Effective communicator able to build/sustain solid relationships with
senior management, team members, subordinates, and vendors.
Core knowledge and skill areas include:
? Project Planning & Scheduling ? PC & Server
? Budget Development & Installation/Configuration
Administration ? Business Process Reengineering
? Contractor & Vendor Relationships ? Network & Systems Security
? Project Life Cycle Management Measures
? Cost Reduction & Avoidance ? Problem Solving & Change
Management
? Manual-to-Automated Process
Integration
Professional Experience
BRIGHTNOW DENTAL - Plano, TX
User Support & Field IT Project Manager (2000 - 2014)
In charge of opening new offices throughout the U.S., including ordering of
cable, phone lines, data circuits, and equipment. Visit each site to
install all technology components and train users in various functions.
Manage team of 10 and report directly to VP of Technical Services . Order
all equipment for entire IT department, standardizing all components used
for the past 5 years. Work jointly with Real Estate department in
relocating PCs, phone lines, and data circuits. Also, in charge of a User
Support Team with the total of 10 team members that support 381 plus
offices nationwide.
SELECTED ACCOMPLISHMENTS:
. Opened 178 new offices, relocated 30 offices, expanded 33 offices,
achieving average score of 4.25 out of 5 (with 5 as highest score).
Reached on-time, on-budget fulfillment for every new office opening or
relocating.
. Reduced cabling and equipment costs 15% and established national
contract with telephone vendor to secure favorable pricing. Captured
21% savings off retail pricing by obtaining special pricing from
equipment vendor.
. Obtained 100 Blackberry PDAs free of charge from carrier as well as
reduced cost on monthly bill, amounting to $36,000 annual savings.
. Reduce the total work orders from 1865 to an average of 275 per week.
MEDICAL CLINIC OF NORTH TEXAS - North Richland Hills, TX
QSI Specialist (1996 - 2000)
Maintained all Master Files for QSI medical software, establishing log-ins
and user security access levels. Produced weekly customer statements,
collection letters, and reports for senior management team. Installed PCs,
printers, and other technology components within the corporate office as
well as remote clinics. Served as key point of contact for escalated
issues.
SELECTED ACCOMPLISHMENTS:
. Reduced time for generating and distributing documents (reports,
letters, statements) through set-up of automated process. Additionally
decreased turnaround time for month-end closing.
RADIOLOGY ASSOCIATES OF TARRANT COUNTY - Fort Worth, TX
System Analyst (1994 - 1996)
SELECTED ACCOMPLISHMENTS:
. Maintained Master Files for QSI system and ensured full functionality
through coordination of computer activities and maintenance.
BANK OF TEXAS - Dallas, TX
Marketing Analyst (1992 - 1994)
SELECTED ACCOMPLISHMENTS:
. Produced sales of simple and discount home improvement loans for loan
management team; reconciled accounts.
. Generated monthly reports for senior management to help support
important decisions on variety of activities.
Professional Development
Bachelor of Business Administration in Finance
University of Texas, Arlington, TX
TCCD Junior College - IT Project Management Certificate in Process
Certifications & Training
IT Project Management Certificate in Process
A+ Certification
Cisco Systems Certificate of Completion, ICND, 2005
Certificate of Achievement, Networking Essentials, 2001
TCT WebCampus MS Windows 2000 Professional: Installing and Upgrading
Assessment
Software, Hardware, Configure Equipment
NAS configure
Cisco 1180 WAP configured
Cisco Switch 300 series configured
QSI Software Dental and Medical software
Microsoft Office 2003, 2007 and Microsoft 2003 Server
Super Flexible Synchronization
Advanced IP Scanner, LogMeIn, VNC
Track -IT helpdesk, OTRS Helpdesk Software
Tiger view Digital X-ray, Apteryx Digital X-ray, & Dexis digital X-ray
software
Symantec Backup Exec
Jira Software
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