Administrative Assistant Office

ZENIA MCALLISTER

**** ******** *** ******** ****, TX 77459 832-***-**** *****.**********@*****.***

COMMUNICATION ADAPTABILITY ORGANIZATION TECHNICAL SKILLS

Administrative assistant with five years professional experience. Communications skills honed by three years experience

living in a foreign country and working in an environment with significant language barriers and cultural differences. Able

to adapt vocabulary, tone and diction by situation and reader or listener comprehension. Motivated self-starter capable of

working independently without support or in diverse groups. Experienced at supporting faculty and staff in high-level

academic settings, including managing Deans’ calendars and correspondence as well as maintaining department websites.

Computer and technology savvy and extremely quick to learn new software and equipment. Technical skills include

Microsoft Word, Excel, Powerpoint, Outlook, and FrontPage, Adobe Photoshop and Dreamweaver, QuickBooks,

Salesforce, FTP software, and cloud sharing systems (Dropbox, Mega, Box.com, etc), and 70+wpm typing.

PROFESSIONAL EXPERIENCE

Assistant Language Teacher 06.12 – 03.14

Interac Co., Ltd. Shibuya-ku, Tokyo, Japan

• Taught 20-25 classes and planned lessons each week for elementary school students according to Ministry of

Education standards, with an emphasis on communication and participation.

• Worked daily to establish communication with adults and children in a high language barrier situation and

maintain school administration satisfaction despite the language divide.

• Succeeded in an environment with frequent schedule changes and requiring both significant planning and

the ability to produce whole-class activities and lessons without preparation time.

• Excelled at prioritizing tasks by importance and changing plans mid-stream to ensure a situation

progressed well.

Native English Teacher 05.11 – 06.12

AEON Amity English School Kasugai-shi, Aichi, Japan

• Taught approximately 30 classes and planned 13 different lessons each week for students ranging from

infants to adults and beginning to fluent levels in both group and private lessons.

• Taught one-on-one phonics lessons and Eiken English proficiency test interview preparation classes.

Administrative Assistant 12.10 – 02.11

Harvard School of Engineering, Office of the Dean Cambridge, MA

• Managed the calendar for the Executive Dean and scheduling for two conference rooms, assisted with

reimbursements and event planning, answered and directed phones for Academic and Executive Deans’ Offices,

performed general secretarial responsibilities.

• Created training materials for use by future assistants and use in the Dean’s Office.

Administrative Assistant 09.10 – 12.10

McLean Hospital, Office of Chief Academic Officer Belmont, MA

• Managed the calendar for the Chief Academic Officer and Professor of Psychiatry.

• Assisted with room scheduling, conference room set-up, travel arrangements, reimbursements, and

general secretarial responsibilities.

Administrative Assistant 01.08 – 02.09

Tufts University School of Medicine, Department of Public Health and Family Medicine Boston, MA

• Assisted department of 20 faculty members with room scheduling, travel arrangements, reimbursements,

and classroom preparation as well as general secretarial responsibilities.

• Assisted faculty and staff with technological projects, including charts and graphs, design and formatting,

Powerpoint presentations, letter proofreading, and general troubleshooting.

Zenia McAllister 832-***-****

• Managed the calendar for the Dean of Public Health and Family Medicine.

• Monitored faculty spending accounts and input department staff payroll.

• Managed department website using Adobe Dreamweaver.

• Assisted in planning and execution of departmental commencement arrangements and scholarship

disbursement.

• Created training materials for future department use.

Document Control 06.07 – 09.07

Keystone Helicopter Coatesville, PA

• Created and managed an in-house database and hard-copy filing system to track and update confidential

helicopter blueprints to meet current build specifications.

• Created filing process documentation and training materials for use by future document control.

Administrative Assistant / Planner 09.06 – 05.07

Insulator Seal Sarasota, FL

• Managed and input account invoices and orders into proprietary inventory and money management

software.

• Created instruction manual and trained replacement in use of proprietary software.

Administrative Assistant 10.05 – 08.06

National In-Store Sarasota, FL

• Worked as a liaison between National In-Store and customer company in a call center with attached repair and

part replacement facility for one-use digital camera processing equipment and ink-cartridge refilling equipment.

• Generated and formatted data from tech calls entered into Salesforce to determine necessary repair and

replacement parts for same-day shipping, and communicated end-user needs to shipping facility and customer

company.

EDUCATION

Bachelor of Arts in Literature 06.05

New College of Florida, the Honors College of Florida Sarasota, FL

• Thesis: A year-long project comparing postmodern rewritings of several of Shakespeare’s plays with the original

versions. Presented for baccalaureate examination as a contingency for matriculation.

• Courses and Projects: Poetry, Philosophy, History. Completed three month-long independent study projects.

Participated in invitation-only writing workshops. Ran a small-group poetry workshop as a Teaching Assistant.

• SAT 1430/1600 (630M, 800V)

Zenia McAllister 832-***-****

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