Human Resources Sales

SUSAN ZANZONICO

*** ***** ******, ** ****: 973-***-****

Morristown, NJ 07960 Email: **********@*********.***

SUMMARY

High energy, results-oriented professional. Proven success in sales,

customer relations, project management, organization, communication and

negotiation skills.

EXPERIENCE

WEICHERT REALTORS and RE/MAX

Real Estate Agent June 2002 -

Present

Residential real estate sales/marketing for Morris, Somerset, Union & Essex

Counties.

. New Jersey Association of Realtors (NJAR) Circle of Excellence Award.

. Weichert's Ambassador's Club Award (Top 2%).

. #1 in Sales Revenue Units for 2004 in the Morristown & Harding Offices

of 120 agents.

PHARMACIA/AVENTIS/CENDANT/PRICEWATERHOUSECOOPERS

Contract Consultant 1998 -

12/2001

Exempt/non-exempt recruiting for all disciplines. This included consulting

with hiring managers to determine job and organizational needs, sourcing,

interviewing, hiring and orientation. Consultant on Health and Welfare

Benefits for numerous major companies during open enrollments.

AT&T

Human Resources Manager 1991 - 1998

. Consultant on corporate job evaluation, compensation, staffing and

employment issues. Developed and implemented policies.

. Designed, benchmarked and evaluated job descriptions across all

functional areas to determine salary structure and compensation via

interviews; research and analysis of positions.

. Recommended appropriate organization design structures during numerous

reorganizations.

. Developed progression plans for Sales and Legal organizations

containing formal certifications and unique professional skills for

career development and retention.

. Rolled-out a new technology system and provided training resulting in

a successful transition to a more efficient process.

. Initiated an on-site training program which resulted in a savings of

$50K.

. Initiated mechanization of monthly/annual reports, resulting in

improved efficiency.

Human Resources - Staffing and Recruiting 1988-1991

. Managed relationships between Sales and Marketing organizations and

Corporate HR.

. Provided interpretation and guidance on HR policies and procedures.

. Managed staffing/recruiting via the Internet, job fairs, search firms

and ads during complex reorganizations and downsizing.

. Conducted interviews, evaluated candidates, negotiated job offers,

performed salary calculations and provided benefits overview.

. Successfully placed over 400 candidates within 80 days.

. Designed, updated and maintained Informix database to track critical

employee information.

Program/Events Manager 1984-1988

. Designed and administered recognition programs, client meetings,

training classes and trade shows for the President of Consumer

Products.

. Managed promotional activities, logistics, on-site support and budgets

for complex programs meetings and classes.

. Educated Sales organization on Training classes and provided

recommendations for appropriate course(s).

. Evaluated impact and client satisfaction of programs/classes and

implemented improvements.

Project Management, HR & Budget Management Prior to 1984

Various AT&T management positions demonstrating expertise in project

management, human resources, budget management and executive assistance.

EDUCATION

Fairleigh Dickinson University, 1989-1992

Human Resources Professional Certification - Society of HR Management

PROFESSIONAL DEVELOPMENT

Health and Welfare Benefits (1998), Career Transition Program - Lee Hecht

Harrison - External Job Search, Interviewing, Resume Writing, Networking

(1998), Compensation - American Compensation Association (1997), Project

Management (1997), Staffing and Selection - Cornell University (1996),

Interviewing Techniques (1995), Basic & Applied Hay Certification -

Management Job Evaluation (1991&1993)

COMPUTER SKILLS - Excellent. Word, Excel and the Internet.

AWARDS

New Jersey Association of Realtors Circle of Excellence Award - 2003-2006

Weichert, Realtor's Ambassador's Club Award - 2004

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