Customer Service Manager
Resume:
Dear Sir/Madame
I am writing in response to your job posting., I am looking for new
challenges and an opportunity to use my administration and leadership
skills.
With reference to the qualification described in the posting, you will see
from the enclosed resume that I have:
. 25 years of administrative/clerical and leadership positions
. Extensive computer experience with Microsoft Word, Excel and Outlook
. I am detailed orientated and thrive in a busy workplace.
. Knowledge of many database programs
. Experienced in 15 line telephone systems
. I work independently within a team environment
I have good communication and organizational skills and the ability to set
priorities and meet deadlines while producing quality work.
I look forward to an opportunity to further discuss my qualification for
this position with you. I may be contact at 780-***-**** or by email
***********@*****.***
Sincerely,
Dawn Briton
Dawn M Briton
13432 113A Street
Edmonton, AB, T5E 5C2
Cell# 1-250-***-**** Home# 587-***-****
Objective:
To obtain a position as an Administrative Assistant
Supervisor within your Organization
Highlights of Qualifications:
Excellent verbal and written communication skills
PC and Mac proficient including extensive use of MS Office: Word, Excel,
PowerPoint and Outlook
Familiar with many database programs
Detail oriented and organized with the ability to prioritize effectively
Excellent customer service and telephone manners including experience in
dealing with difficult customers
Strong leadership skills working as a team player with the ability to work
independently
Flexible and adaptable
Employment History:
Assistant Manager, TRS, Victoria BC 2002-2013
Duties included: basic accounting, payroll, timesheets,
shipping/receiving, ordering product, cash management and sales,, assisting
customers to find the correct product to meet their needs.
Front desk, WestWorld Computers, Victoria BC 1998-2010
Duties included: staff management and scheduling, inventory control,
purchasing, shipping/receiving, invoicing, cash management, basic
accounting, timesheets, sales, helping in the service department, reception
and switchboard duties.
Promoted from receptionist to manager in 1999
Other employment:
CSB Computers- Reception- 1995-1997
Logan Lake Hotel- Front Desk-1996-1997
Byte Computers-Reception- 1991-1995
School District 63 - crossing guard- 1989-1991
CBV-1987-1989
McDonalds-various positions- 1979-1984
Education:
EMCS
Sooke, BC - Grade 12
References:
Jocelyn Edmunds
Manager, TRS Retail
Leanne Scarrow
Business Manager, Specialized Services Supports (Human Services)
PH: 780-***-****
Ray Krevenchuk
Purchasing Manager, WestWorld Computers
Cindy Jacob
Owner, The Mac Pro
Contact this candidate