Customer Service Medical Assistant

Rashonda N. Corley

215-***-**** (H) 267-***-****(C)

**** ******* **. ************, ** 19136

*.**********@*****.***

OBJECTIVE: To secure a position with a well-established organization with a stable

environment that will lead to an advancement opportunity.

SKILLS: PATROLLING & SECURING

AREAS(RECREATION),OBERSERVE/DETECT/PREVENT DISTURBANCES,ESCORT &

DETAIN,CUSTOMER SERVICE,DATA-ENTRY(35WPM),ANSWERING MULTIBLE LINE

SWITCH BOARD CALLS PROMPTLY,REVIEW/FILING/PROCESS PAPERWORK

EFFICIENTLY,HOUSEKEEPING & STOCKING(SUPPLIES

MANAGMENT),MAINTAINING CLEANLINESS & SUFFIICIENCY,INSPECT &

MONITOR,KNOWLEGE OF MEDICAL TERM.,PATIENT FOLLOW UP(SAFETY),ROOM

PREPARATION,LAB TESTING(CLINICAL EXAMS,PATIENT EDUCATION AND

QUALITY CARE,SCHEDULING,CPR,INJECTIONS,PHLEBOTOMY,ASSISTING IN

MINOR SURGERIES AND NOTATING VITALS & RECORDS.

WORK EXPERIENCE:

Aillied Barton-(Temple Main)

Security officer:

3/8/2014-Present

• Maintains a safe and secure enviornment for customers,clients and employee staff

• Patrolling and monitoring premises and personnel

• Obtains help and controlls access points and permitting entry

• Maintains organization and reputation

Ensures operations of surveillance

Federal Government

Postal Office-(NDC)

11/25/2013- Present

• Mail sorting,moving,organizing,loading and shipping before being delivered.

Intimate D’Lites Catering, LLC, Townsend, DE

Catering Administrative Assistant

11/02/2011- Present

• Greet and assist guests and respond to requests in a timely, friendly and efficient manner

• Prepare food,Clean and Cook menu for establishments/parties,Perform word-processing,

typing, e-mailing, data-entry, filing, faxing, copying, processing mail and taking notes

and/or dictation

• Answer telephones, schedule work shifts, process payroll and conduct inventory

• Perform other general office duties and assist with special projects, as needed

City of Philadelphia

Correctional Officer

09/01/2007-09/19/2011

• Patrolled assigned area of correctional institution and supervised inmates

• Observed inmates to detect or prevent disturbances

• Conducted roll call and inspect in accordance with rules & regulations

• Escorted detained individuals, assist in maintaining order

• Provided security, search for contraband research and store records of personal property

of prisoners

• Performed any other related duties as required

City of Philadelphia

Custodial Worker

06/01/2006-09/01/2007

• Mopped, scrubbed, vacuumed, and polished walking areas

• Cleaned and dusted lavatories

• Replaced cleaning supplies and performed other related duties as required

City of Philadelphia, L&I, Crisis Dept. Seasonal Temp

Customer Services Crisis Representative

11/01/2003-05/01/2005

• Answered multiple line switch board for incoming calls, filed and transferred funds

• Responsible for filing and data entry of daily log sheets within 24hrs.

• Accountable for transferring funds from city budget into clients’ accounts

• Once approved proper annotation was submitted in clients records

• Reviewed and process energy crisis applications

• Calculated income to determine if applicants is eligible

• Photocopied and other related duties that was assigned.

Dr. Harvey Spector, Philadelphia PA

02/05/2003-05/01/2003

Medical Assistant/Phlebotomist

• Drew blood from scheduled patients.

• Checked vital signs, made annotations into individuals records.

• Answered multiple line telephone, made scheduled appointments for blood work and

doctors’ appointments.

• Data entry, filing, pulling patients files also assisted in minor surgeries.

EDUCATION:

Global Allied Health Solutions

Phlebotomy 2013-Present

Sanford Brown, Trevose, PA 2002-2003

Medical Assistant Certificate-RCMA

Bayada Nurses 2001-2002

Home Health aide certificate

Northeast High School, Philadelphia, PA 1996-2000

High School Diploma-Nursing Program

VOLUNTEER ACTIVITIES:

Jeanes Hospital 2002-2003

Penny-Pac Nursing Home 2002-2003

Albert Einstein Hospital 2002-2003

LICENSES/CERTIFICATES: NAHP-NATIONAL ASSOCIATION FOR HEALTH

PROFESSIONAL

(MEDICAL ASSISTANT)ID.#102934-95662021513 2/15/2013-2/15/1014

(PHLEBOTOMY) PASSED STATE EXAM 1/11/2014 94%

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