Customer Service, Typing

Richelle Mina Millare[pic]

Blk.** Lot** Phase *c, San Lorenzo South

City of Sta. Rosa Laguna

Mobile Number : 639*********/ 639*********

OBJECTIVE

Looking for an opportunity to work in an organization where I can apply my

skills and contribute most effectively in ethical manner.

EDUCATION

College : Baguio colleges Foundation

Harrison Road, Baguio city Philippines

Attained : Bachelor of Science in Information Science

Graduate - Diploma 1995 - 1999

QUALIFICATION

> Over 10 years in an office environment.

> Proficient in computer software such as Microsoft word, Microsoft

excel and Powerpoint.

> Experience in basic accounting procedures such as debit, credits,

liquidation and invoicing.

> Communicates English fluently in order to have a better relationship

with my superiors, co-workers as well as the customers.

> Have a strong ability to multitask, work independently and meet

deadline.

> Ability to work in a team environment.

PROFESSIONAL EXPERIENCE

Customer Service Specialist

Teleperformance Philippines

Alphaland Makati City

March 10, 2014 to May 31, 2014

> Professionally answer inbound calls for Comcast Central Billing

department.

> Keeping to meet the target sales in a day.

Human Resources Staff and Purchasing Staff

August 2010 to January 2011

Okaju Philippines Inc.

Laguna Technopark Special Economic Zone

Binan, Laguna Philippines

> Responsible for ensuring compliance of company rules and regulations.

> Keeping and ensuring confidentiality of employees records.

> Coordinate with manpower agencies for recruitment, administer exam and

conduct preliminary interviews.

> Deal professionally to every employees concern.

> Coordinate with the production team leaders, supervisor for

maintaining company premises clean and safe at all times.

> Responsible in checking/receiving delivered items.

> Monitoring production and office supplies for the preparation of

purchase request.

> Responsible in eyeing prospective supplier for various company needs.

Assistant Order Fulfillment Leader

May 2002 to October 2005

Companion Manpower Services (assigned at Heinz - UFC)

Diezmo Road, Cabuyao Laguna, Philippines

> Resposible in ensuring real time encoding of sales order in the JD

Edwards system.

> Responsible for accurate and timely processing of sales invoice & DR

for the customer.

> Responsible for monitoring delivery and collate/check delivery

receipts, sales invoices, credit memos upon arrival of the delivery

truck.

> Prepare delivery plan for the requisition of delivery truck from

accredited hauler.

> Check hauler's billing statements are correct and process check

request.

> Coordinate with salesmen and customers the availability of stocks and

delivery status.

> Submit daily un-served report to planning personnel for stocks

evaluation.

> Perform other related duties as assigned from time to time.

Administrative Clerk

August 1999 to March 2002

Pacific Rim Consulting Services Inc.

Clark, Pampanga Philippines

> Responsible in uploading VSAT network data and transform in excel file

for proper report format

> Prepare daily and monthly report for network management and system

evaluation using Microsoft word, Microsoft excel and Powerpoint.

> Arrange flight booking and hotel reservation of assigned technician.

> Summarizes late and absences (if any) of each employee every pay cut-

off date.

PERSONAL DATA

Age : 36

Civil status : Married

Country of birth : Philippines

Religion : Roman Catholic

Language : Filipino, English

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