Linux System Administration

GRACE ELIS I. TORIO

Address: # **** ******* **., ****. *************, Makati City

Tel. Number: (02) 8819478

Mobile Number: +63-917*******

Email: *************@*****.***

Summary of Qualification

. Experienced in handling intermediate trouble shooting of

incidents related in Unix server administration and

configuration

. Ensures all incidents and changes are attended and resolved in a

timely manner according to SLA standards.

. Demonstrated ability in the provision of client support

services.

. Familiar with the ITIL processes - Incident and Change

Management.

WORK EXPERIENCE

Senior Unix System Administrator, Amdocs Philippines

July 2012 - September 2014

. Perform system administration duties across the production

environment to provide support services for customer.

. Involve in 24x7 on-call assistance rotation along with off-hours

maintenance windows.

. Applying operating system patches and Coordinate with vendors

for troubleshooting and replacement of defective hardware.

. Conduct periodic system preventive maintenance check, patches

update and review log report.

. Monitor systems availability, server performance and resource

capacity

. File System Management using Logical Volume Management

. Administering Linux Red hat HPUX and AIX Servers, file system,

configuration management

. Respond to daily service requests and issues Automate daily

operational tasks to improve efficiency using tools or scripts

. Install new 3rd party software and software upgrades as

requested. Seek to automate system maintenance via scripting

. Perform system recoveries and files as required.

. Interface with users and other Information Services personnel in

the performance of assigned duties.

. Perform Data Center onsite duties during on-call support as

needed.

. Provide key operational statistics on system usage, disk

utilization, downtime and performance.

. Thoroughly document procedures for system changes, installation

and enhancements.

Unix System Administrator, Globe Telecom October 2011 - July 2012

. Performs Annual Preventive Maintenance

. Install and configure servers, hardware and software as

necessary to support operating systems, applications and

databases in a distributed computing environment.

. Thoroughly document procedures for system changes, installation

and enhancements.

. Participate in special projects and perform other task as

required.

. Act as a single point of contact On-call support of production

environments.

. Analyze system logs and identify potential issues within

computer system.

. Perform systems backup and recovery procedures

. Modifying basic scripts to resolve performance problem.

. Ensures the consistency and integrity of the file systems

Junior Unix System Administrator, Logica (Philippines) Inc. July

2010 - Present

. Troubleshoots and resolves incidents server-related issues

escalated in Unix Team

. File System Management using LVM.

. Performs Daily Health Check

. User Account Creation Management

. Installing Printer

. Cluster Management using Service Guard

. Disk allocation on IBM SAN Storage

. Backup and Disaster Recovery using HP Data Protector

. Liaising with 3rd party vendor (HP, IBM, Quantum and EMC) when

hardware problem arise.

TECHNICAL SKILLS

Operating Systems: Unix (HP-UX 11.11 AIX 5.3), Linux (Ubuntu 9.04

and Red Hat 5.3 ) Microsoft Windows

XP/NT/2000/2003

Microsoft Windows,

Programming Languages: Unix Shell Scripting,

Network: TCP/IP, PPP, LAN/WAN, Wireless, VPN, Firewall

Web Technologies: HTML, CSS, Macromedia Dreamweaver/ Flash/

Fireworks, Adobe Photoshop

Database: Basic knowledge in MS SQL

Hardware: HP DELL and IBM servers

TRAININGS AND SEMINARS ATTENDED

ITIL V3 Foundation Internal Certification Aug 3 - 5, 2011

Linux/Unix System Administrator July 4 - 8, 2011

Fundamental of Unix Operating System October - December 2008

HP-UX System and Network Administration 1 January - March 2009

HPUX System and Network Administration 2 April - June 2009

Posix Shell Scripting July - September 2009

EDUCATION

Tertiary Level

MAPUA INSTITUTE OF TECHNOLOGY (MIT) - Makati City

Bachelor of Science in Information Technology

PERSONAL DATA

Born on June 27, 1990 at Brgy. Pinagkaisahan, Makati City; Single;

Filipino Citizen;

with an average communication skills in both English and Filipino;

Possess good time-management skills

Detail-oriented and self-motivated Aiming for a long term career

growth

Contact this candidate