Customer Service Manager

Paige Griffin

**** *. ******** **. *****.*******.**@*****.***

Tempe, Az. 85283 909-***-****

University of Idaho, Moscow, Idaho (online)

B.S. Exercise Science and Health, Graduating Dec. 2014

Employment History

Mattress Firm

Manager on Duty November 2013- Current

• Performs administrative and office support activities for multiple supervisors

• Execute various sales strategies to ensure store goals are met

• Manages all store operations and delivery operations

• Handles all clerical work and customer service issues

Safeway / Vons June 2007 – 2013

Accountant / Customer Service Desk / Lead Cashier

• Accountant

Keep accurate records of all store transactions

Process daily deposits

Manage and balance all registers

• Customer Service Desk

Process money orders and Western Union wire transactions

Process returns and exchanges

Handle all customer complaints

Maintain an accurate knowledge base of all current sales and promotions

• Lead Cashier

Train all new hires

Excellent social skills interacting with all types of people

BackBeat Drums, Sandpoint, Idaho 2003- 2006

Office Assistant

• Assisted with daily office tasks

• Responsible for accounts receivable and accounts payable

• Assisted with invoicing

Volunteer Activities

• Senator Education Society, 2007 - 2009 - Collaborated with Idaho Senator Shawn Keough and

Sandpoint High School students to enhance public education.

• VITA Tax Program, 2012 – Volunteered for the University of Idaho – Prepared and filed tax

returns for individuals at no charge.

References

Amanda Barrett, Safeway / Vons, Store Manager, 909-***-****

Bill Lamburt, Safeway / Vons, Assistant Store Manager, 208-***-****

Annie Terracciano, BackBeat Drums, Owner, 208-***-****

Contact this candidate