Sales Customer Service

M att Alson

**** ****** ******* •San Antonio, Texas 78254

Phone : 210-***-****•Email: ***********@*****.***

OBJECTIVE

Goal-oriented professional seeks position in Medical Sales Devices.

PROFILE

Eleven years experience in the marketing and sales industries

Willing and able to learn quickly; currently graduated with an MBA

Possess a unique blend of skills; sales and marketing

Fluent in French, Arabic and English

PROFESSIONAL EXPERIENCE

SALES/MARKETING

Initiated and fostered partnerships with various vendors including Bud Co, GLI, Miller, Coca-Cola and Pepsi

in roundtable brainstorming sessions targeted toward increasing sales, as a result of strategic marketing effort,

sales increased by 40% in that fiscal year

Negotiated and resolved price and contract issues with different sales reps under guidance from business

managers

Maintained store visual merchandising standards to develop strong displays and increase product sales

Utilized individual and group meetings to educate employees and sales reps in sales skills, product knowledge

and team work.

Provided excellent customer service including sales, refunds & exchanges and the handling of complaints

Generated leads through interviews, clients, prospects and networking

TEAM LEADERSHIP/MANAGEMENT

Create and execute company action plans to increase sales and profits

Prepare review and negotiate contracts

Prepare monthly paper work and process payroll

Design merchandise and advertise programs

Develop cost and benefit analysis

TEACHING SKILLS

Conducted group and one-on-one French lessons

Developed excellent rapport with students

Fostered a classroom environment conducive to learning and promoting excellent student engagement

WORK HISTORY

SAMED Inc. Regional Manager Giddings, Texas June 2012-Present

SEFLA French Instructor San Antonio, Texas June 2012- Present

Alley’s Corporation Chief Executive Officer (CEO) San Antonio, Texas March 2003- June 2012

EDUCATION

The University of Phoenix San Antonio, Texas

Master in Business Administration in Business Administration August 2014

The University of Texas at San Antonio San Antonio, Texas

Bachelor of Science in Biology May 1999

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