Customer Service Management

BELKIS VARGAS

**** ******** ** *****, ***** *****

Mobile: 832-***-****

Email: ****.******@*****.***

OBJECTIVE

Seeking an opportunity with an established company and a challenging position where I can gain further

experience, excel and apply my education, work experience, and skills. Bilingual, detail oriented, problem

solver, negotiator, self- motivated, qualitative, analytical, punctual and dependable.

EDUCATION

University of Houston – Bachelors in Business Administration May 2011

Related Coursework:

• Negotiating Skills & • Purchasing • Management of

Techniques Management Contracts

• Supply Chain Logistics • Materials • Advanced

Management Management Purchasing

• Supply Chain Management • Quality • Business

Management Communications

Martin Companies Houston, TX

Customer Service Logistics Manager May 2012-Present

• Responsible for the managing and tracking of 6K tote tanks from Texas to Alabama,

purchasing of parts and tote tanks to customers and terminals and tracking, scheduling of

cleaning, freight transportation of totes from one location to another, making sure all

terminals are well equipped with enough totes for sale of product and sufficient parts for

repair/replacement.

• Created agreements for customers on tote tank rentals, invoice, credit, and resolved all

issues with both customers and vendors while creating relationships at the same time.

Sign off on all invoices related to all purchases of totes and parts.

• Managed a team of dispatchers for barge for the delivery of product to customers. Speak

with agents and trucking department to schedule deliveries, pickups, and resolve issues

with agents and barge personnel.

Tech Power International Houston, TX

Purchasing Coordinator Nov. 2011-May 2012

Responsible for A/P, A/R, payroll for the cleaning staff, purchasing and the building of

•

vendor relationships, importing/ exporting, expediting of material, sales, quoting and

RFQ’.

• Managed all of the administrative duties including: document translation, switchboard

operator, ordered and tracked supplies, billing and package shipments

• Composed company brochures in both English and Spanish

• Log/record keeping

• Bank reconciliation

• Resolved issues with all vendors

Contact this candidate