Customer Sales
Resume:
Curriculum Vitae
Gurjot Kaur
New Delhi, Delhi-110018
Mobile- +91-995*******
E mail- ***********@*****.***
Objective: To grow professionally as a part of a dynamic and innovative
team and eventually become a valued asset for the organization.
Total Experience 3 Years
36 Months (Sep 2010 to Till Date) Allied Electronics and Magnetics Limited
(Amkette) New Delhi
Position: Coordinator -Back end
Role:
. Handling mail correspondence & escalations for Amkette Products Across
India
. Called the Existing Customers of Amkette and inform them about new
products.
. Aligning the calls according to priority of the customer to the
respective engineers and sales team..
. Handling the incoming calls of customers for products enquiry.
. Updating & mail correspondence with clients
. Taking care for customer escalations to meet SLA.
. Working on reports (weekly and monthly reports)
. Taking feedback from the customers to achieve complete satisfaction.
. Providing first level support to the customer at the time of call
login.
. Arrange Demo Request for Customer of Amkette EVO TV.
. Backend Work and Emailing
. Web Queries,Customer Survey
Academic Profile:
1. 10th Standard in 2002.
2. 12th Standard in 2004 .
3. Graduation (B.A) in 2010
4. 3 Months Computer Course (Basic Computer)
IT Skills:
Proficient in MS Windows XP, MS Windows Vista, MS Office (word, power-
point, excel,) Emailing, Internet Browsing...etc...
Skills
. Ability to adapt to any situation.
. Result Oriented Nature.
. Flexibility but disciplined habits.
. Sweet and Polite Voice.
. Well- Planned and time bound approach to all jobs
assigned.
. Very communicative and socializing.
Personal Details
. Husband Name: Manish Singh.
. Date of Birth: 06.09.1984.
. Gender: Female.
. Nationality: Indian.
. Status: Married
. Place: New Delhi.
. Current CTC:1,68,000/-
Date:
Gurjot
Kaur
Contact this candidate