Customer Service Representative

Christine F. Camacho

Al Nahda Sharjah,UAE

Contact No.: +971**-***-****

E-mail: ***********@*****.***.**

Career Objective: To be a part of a fast growing organization wherein I can utilize my skills and enhance my capabilities for the advancement of my career, success of its organization and being a part would benefit the same.To be able to render a holistic service and altruistic activity to the public.To become an effective nurse and satisfy an indispensable social need of people.

WORK EXPERIENCED:

1. General Nurse (Clinical, Geriatric and Newborn Care)

Emirates Home Nursing

Dubai, UAE

October 31, 2012 - present

Nursing Roles and Responsibilities:

Clinical care includes 1.Post-operative rehabilitation; for those patients who do not have support in the home 2. Wound care 3. Catheter care 4. Stoma care 5. Home IV therapy infusion (drip) 6. Injections 7. Skin care (pressure ulcers) 8. Advice regarding Diabetes management 9. Respiratory therapy; including Oxygen, asthma treatment 10. Advice regarding possible referral to hospital if required.

Home Care such as: 1. Bathing 2. Dressing 3. Monitoring diet 4. Assistance with meals 5. Medication 6. Assistance with walking 7. Assistance with personal hygiene 8. Range of motion exercises 9. Appointment escort 10. Mobility Assistance.

Non-medical Senior Care services include: 1. Bathing 2. Dressing 3. Grooming 4. Assist with meals and feeding 5. Medication reminders 6. Companionship and conversation 7. Walking assistance 8. Appointment escort 9. Range of motion exercises 10. Mobility assistance 11. Monitor diet and eating habits.

New Born Care assist and support parents and new-born baby with many aspects of care including but not exclusive to feeding patterns, bathing, nappy changing and skin care.

Baby Care offer supervision for child and monitor their activities. Work according to the parents’ wishes, in terms of child’s routine, diet, sleep patterns and preferences, such as developmental activities and structured play.

Babysitting: 1. Provide a child care and babysitting service to enable parents to relax with the reassurance that their baby/child is in capable hands. 2.Provide at home care for babies or older children if ill when parents are at work. 3. Ensure that the baby/child is constantly supervised and to undertake all reasonable precautions to ensure the safety and welfare of the baby/child. 4. Follow instructions left by the parent/guardian on the discipline, feeding and care of the baby/child. 5. Supply suitable toys/games/books to stimulate the child with appropriate play activities. 6. Respect the family and baby/child’s religious culture. 7. Immediately contact the client or a doctor in the event of an emergency.

2. Staff Nurse (Medical, Surgical, Pediatric, OB, Geriatric Care)

New Sinai MDI Hospital

National Highway Brgy. Tagapo City of Sta. Rosa, Laguna, Philippines

June 6, 2011 – July 20, 2012

Nursing Roles and Responsibilities:

1. Care Provider - Provides direct care and promotes comfort of client.

2. Health Educator - Provides information and helps the client to learn or acquire new knowledge and technical skills by encouraging compliance with prescribed therapy, promotes healthy lifestyle and interprets information to the client.

3. Counselor - Helps client to recognize and cope with stressful psychologic or social problems; to develop an improve interpersonal relationships and to promote personal growth.

4. Client advocate- Involves concern for and actions in behalf of the client to bring about a change. promotes what is best for the client, ensuring that the client’s needs are met and protecting the client’s right.

5. Health Promoter – Prefer measures to prevent diseases rather than waiting for it to be complicated.

6. Coordinator / Collabolator - Good information giver and communicator among health team members to promote a harmonious working environment.

Nursing Procedures Performed:

1. Nasogastric and oro-gastric tube feeding.

2. Administration of Total Parenteral nutrition.

3. Suctioning via Endotracheal tube and Tracheostomy tube.

4. Wound cleaning and dressing change.

5. Straight and Foley Catheter insertion.

6. Giving, completing and removing transfusion of PRBC, Fresh whole blood, Platelet and other blood products.

7. Tepid sponge bath and bed bath.

8. Intravenous insertion, Intramuscular, subcutaneous and intradermal injection.

9. Performing Electrocardiogram test.

10. Manipulating and using syringe pump and infusion pump.

11. Proper positioning and turning of patients.

Cases Handled:

Cardiovascular disease such as Cerebrovascular Accident, Acute Myocardial Infarction, Hypertension, Congestive Heart Failure, Coronary Artery Disease etc.

Endocrine Disorder such as Diabetes Mellitus Type I & II etc.

Renal Disease such as Chronic Kidney Disease / End Stage Renal Disease, Acute Glomerulo Nephritis, Urinary Tract Infection, Cystitis etc.

Cancer such as Breast, Colon, Lung, Liver, Pancreatic etc.

Gastrointestinal Disorder such as Acute Gastroenteritis, Typhoid Fever, Amoeabiasis, Upper and Lower Intestinal Bleeding, Peptic Ulcer Disease, Gastroesophageal Reflux etc.

Dengue Hemorrhagic Fever

Communicable Diseases such as Tuberculosis, Chicken Pox, Measles, Meningitis, Herpes Simplex, Pseudomonas etc.

Kasawaki disease, Multiple Sclerosis, Cerebral palsy, Myastenia Gravis etc.

Respiratory Disease such as Pneumonia, Upper respiratory tract Infection, Bronchitis, Chronic Obstructive Pulmonary Disease, Pneumothorax, Hemothorax, Bronchial Asthma, Tuberculosis etc.

Surgical cases like: Mastectomy, Laparoscopic Cholecystectomy, Tonsilectomy, Appendectomy, Craniotomy, ORIF/CRIF (Bone), Cataract Extraction, Thyroidectomy, Ceasarean Section and etc.

3. English Teacher (Korean)

Haiyan Language Academy

Lumil Silang, Cavite, Philippines

June 21, 2010 – February 18, 2011

4. Customer Service Representative (Project Based)

Aegis People Support

Sen. Gil Puyat, Makati City Philippines

December 15, 2009- December 28, 2009

5. Public Health Nurse

New Kababae Health Center, Olongapo City, Philippines

June 6, 2009 – September 12, 2009

Maintaning healthy environment.

Participate in assessing and evaluating health care services to ensure that people are informed of programs and services available and are assisted in the utilization of available services.

Work with communities or specific population groups within the community to develop public policy and targeted health promotion and disease prevention activities.

Licenses as a Registered Nurse:

1. Dubai Health Authority

License #: DHA-P-0034022

Exp. Date: 16/03/2015

2. Philippine License

Registration #: 0626927

Registration Date: 05/28/2010

Valid until: 12/20/2016

3. New York, USA License

License No: 661779

Date of Licensure : 08/21/2012

Registered through last day of : 07/2015

EDUCATIONAL BACKGROUND:

Tertiary School Attended:

Adventist University of the Philippines

Bachelor of Science in Nursing

June 2005- March 2009

Secondary School Attended:

Saint Joseph High School

June 2000- March 2004

TRAININGS AND SEMINARS ATTENDED:

1. Basil Life Support as Emergency First Aider

Dubai, UAE (Certificate Number: 979339)

February 19, 2013 valid for 3 years

2. Essential Intrapartum and Newborn Care Orientation Workshop

New Sinai MDI Hospital

National highway Brgy. Tagapo City of Sta. Rosa, Laguna

August 19, 2011

2. Post- Graduate Nurse Training

New Sinai MDI Hospital

National highway Brgy. Tagapo City of Sta. Rosa, Laguna

June 6, 2011- July 6, 2011

3. “Intravenous Therapy Training”(ANSAP Accredited)

New Sinai MDI Hospital

National highway Brgy. Tagapo City of Sta. Rosa, Laguna

April 28-30, 2011

4. “Emergency Nursing Seminar”

GLI: SM Cinema, SM Mega Mall Bldg-A, Ortigas Ave, Pasig City

February 20, 2011

A. Issues and Trends in Emergency Management

B. Integration of Terminal Competencies in Emergency Care

C. Fluids and Electrolytes Emergency Protocols

5. “Intravenous Venipuncture Certification”

Nursing Center for Clinical Lab. Experience, Inc.

July 12-15, 2010

A. Central Venous Catheter Certification:

B. Introduction to PICC –LINE (Peripherally-Inserted Central Catheter):

C. Phlebotomy Procedures for Drawing Blood Samples:

6. “Advance Cardiac Life Support”

Philippine Nurses Association Auditorium, In Association of American Safety and Health Institute

May 24 -27, 2010

A. Basic Life Support:

B. Basic Electrocardiography:

C. Effective Defibrillation and Safety Cardioversion and Airway Adjuncts

D. CardioPulmonary Dyanamics-Sympathetic Adrenergic vs Parasympathetic (Cholinergics) Medications

-MEGA CODE (Interactive Learning Scenario)

7. “Client Safety, Security and Privacy Requirements in Medical-Surgical Nursing Practice”

SMX Convention Center (Dr. Joyce M. Black, RN, CPCN, CWCN)

January 18, 2009

8. “Therapeutic Communication Techniques in Psychiatric Nursing”

World Trade Center (Dr. Sheila Videbeck)

August 3, 2008

(REFERENCE AVAILABLE UPON REQUEST)

KEY COMPETENCIES & SKILLS:

Computer literate: Knowledge of web technology.

Good written and oral communication skills.

Ability to operate equipment necessary to perform the job.

Can work in minimal supervision.

Obtain high-quality customer service.

Goal driven and quality oriented.

Creative and imaginative; Attentive and competitive.

Consistently at work and on time.

PERSONAL INFORMATION:

Profession: Registered Nurse

Age: 27

Date of Birth: December 20, 1986

Civil Status: Single

Citizenship: Filipino

Language Spoken/Written: English & Filipino

I, hereby certify that the above information is true and correct to the best of my knowledge.

Christine F. Camacho

Applicant

Contact this candidate