Human Resources Manager

BRETT CARON

**** **** *** ******, ***** Center, Ohio 43035

Home Phone: 740-***-****

Cell Phone: 614-***-****

Email: *****.******@*****.***

objective

A position in Human Resources Management where I can utilize proven people

oriented skills to develop and promote a positive work environment

Experience

1988–Present WINEGARDNER & HAMMONS, INC.

One of two companies in the world to have won Gallup’s “Great

Workplaces Award” eight consecutive years

January 2000 Present Columbus Airport Marriott Columbus, OH

Director of Human Resources

Summary of Duties: A seasoned human resources professional

with extensive experience in human resources, employee

relations, benefits administration, compensation, strategic

planning, safety training, alcohol awareness training, brand

standards training, loss control, OSHA compliance, new hire

orientation, payroll, performance management, coaching and

counseling, recruitment of new associates and managers,

compliance, organizational development, team building, team

impact planning, management of General Liability and insurance

claims, management of BWC claims, FMLA and conflict

resolution

Hotel won 2013 CEO Magazine’s Top Workplaces Award for Small

Businesses in Central Ohio

Opening experience and support for six Marriott properties within

company

Achieved the highest percentage of participation in the company for the

hotel in the 401K retirement plan

Developed Supervisors, Managers and Associates for greater

responsibilities and promotions within the company

Implemented drug testing at the property for reasonable suspicion and

on the job injury

Assisted in brand conversion from Radisson to Marriott in 2004

Set up hiring hall and kept recruiting costs under budget for hotel

conversion

Interviewed potential managers and supervisors with the company as a

Gallup Supervisor Insight Perceiver Specialist

Coordinated and implemented the Gallup Q12 Associate Opinion

Survey

Developed and fine tuned the hiring process for the hotel with the use of

the Gallup tool to find the right matches for each position

Received an “Excellent” rating on all Quality Assurance and Life Safety

reviews

Hotel won Radisson’s Top Award in the World “Pinnacle Award” in 2001

as the “Best of the Best”

Reduced turnover on annual basis by a total of 108% in the first year

July 1995 January 2000 Holiday Inn Worthington Conference Center

Columbus, OH

Restaurant/Lounge Manager

Controlled beverage costs, inventory and ordering for hotel with over six

million dollars in annual gross revenues

Developed a restaurant sales forecast computer program for associate

scheduling and daily labor management

Implemented a wine and micro beer of the month program

Maintained below fifty percent turnover of staff

Created beverage menus for restaurant and banquet departments

Hotel won “Torchbearer” Award from Holiday Inn Worldwide

July 1993 to July 1995 Holiday Inn Worthington Conference Center

Columbus, OH

Assistant Banquet Manager

Coordinated set up and service of group functions for twenty three

banquet rooms with 16,000 square feet of meeting space

Hotel won “Torchbearer” award from Holiday Inn Worldwide

August 1988 to July 1993 Holiday Inn Worthington Conference Center

Columbus, OH

Server

Hotel won “Top Ten” Award from Holiday Inn Worldwide

Education

1986–1991 The Ohio State University Columbus, OH

Bachelor of Science, Business Administration Finance

CERTIFICATIONS

• Certified Hospitality Supervisor, CHS

• Certified TIPS Trainer, 20 Year Trainer certifying 900+ people

• Certified Heartsaver CPR/AED, June 2014

• Certified Gallup Supervisor Insight Perceiver Specialist, January 2004

REFERENCES

Available Upon Request

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