KATIE YU-FANG CHANG, MBA
Pasadena, CA ***** 408-***-**** **********@*****.*** LinkedIn
EDUCATION
MBA in Marketing, Rady School of Management, University of California, San Diego, 2010-2012
Focus on Strategic Planning and Marketing Implementation
Rady Fellowship
BBA, International Business, Soochow University, 2002-2006
EXPERIENCE
MICHAEL GADDIS, J.D. REALTY GROUP Carlsbad, 2013 - 2014
Marketing Internship
Support marketing department in implementing a cross-channel integrated marketing plan
including social, email, event, direct marketing and search engine marketing strategies.
Coordinate social media contests to drive traffic to our multiple social media platforms
which resulted in 150% increase in social peer assets. Develop SEO optimized web content based on
keyword research.
Coordinate direct email marketing campaigns for various targets including partnership
recruitment, event promotion, and nurturing leads through sales funnels. Implemented email
marketing automation with autoresponders.
UNIVERSAL CONSENSUS Carlsbad, 2011- 2014
Marketing Specialist, Asia Pacific
Developed business relationships across the network of Chinese and American businesses
with the Asia Pacific Team.
Managed Chinese and American based social media such as Twitter, Facebook and Weibo to
develop a global brand awareness and increase traffic to our website.
Planned and coordinate with third-party partners to organize company presentations and
trade show.
Consulted with companies on how to negotiate and conduct business with Chinese partners.
SONY ONLINE ENTERTAINMENT San Diego, 2012- 2013
Quality Assurance Analyst
Communicated effectively between the internal departments based in San Diego and foreign
partners in China, Taiwan and Germany.
Consolidated internal departments' feedback and delivered it to Taiwanese game developers
regarding design concepts and American marketability for Dragon’s Prophet, a massively multiplayer
online role playing game released spring 2013.
GLOBAL ENERGY NETWORK INSTITUTE San Diego, 2012
Marketing Internship
Performed market research including customer segment analysis and competitor analysis to
develop business plan.
Compared competitors' pricing and our operating costs to develop cost-benefit analysis.
APEX ENGLISH GROUP Taipei, Taiwan, 2008-2010
Marketing Coordinator
Led a team responsible for gathering cost information to create a project budget and
analyzing competitors' pricing to formulate a competitive product pricing strategy which resulted in
15% more student recruiting.
Cooperated with sales team, public relations, and advertising team to execute direct email
marketing, event marketing, and community relations development to discover prospective customers
and interact with current customers as well.
Monitored the project spending and project process to ensure that it was executed as
expected.
Managed internet promotions, advertising, and press releases which resulted in 25% profit
growth in 2009.
COMPETENCIES
Skill: Social Media Management, Strategic Collaboration, Search Engine Optimization,
Email Marketing, Marketing Communications, Account Management, Project Management, Affiliate
Marketing
Computer: Microsoft Office, Adobe PhotoShop
Web Management: WordPress, Basecamp, GetResponse, HootSuite, OnlyWire, Basecamp
Language: Mandarin, Taiwanese