Customer Office

Lee Tenenbaum

**** *. ******** *** #****, Centennial, CO 801-***-**** ***.*********@*****.***

Diversified Metal Services, Inc. Office Admin 04/2007 to 05/2014

• Greeted customers and visitors in a professional and friendly manner

• Screened, transferred and forwarded calls to appropriate parties

• Handled customer queries and resolved issues in a timely manner

• Processed mail, deliveries and prepared items for shipping

• Scheduled appointments and reservations

• Ordered office supplies as needed

• Generated reports and other documents as assigned

• Maintained customer and vendor files

• Generated customer invoices, reviewed AR aging, monitored customer accounts, made weekly collection calls,

facilitated and executed small claims cases

• Prepared and processed remote and manual bank deposits, reconciled statements, processed credit card payments

• Prepared data for month-end closing procedures.

• Sorted, coded and matched vendor invoices to requisitions, entered into system for payment

• Tracked expenses for job costing

• Prepared and performed check runs and electronic transfers

• Monitored payables to ensure payments were up to date

• Researched and resolved invoice discrepancies and issues

• Assisted with recruitment, arranged job postings, scheduled interviews

• Assembled new hire packets, maintained employee files

• Filed workers compensation claims, prepared yearend loss reporting for OSHA

• Tracked employee hours for payroll department

• Liaised with payroll and benefits department regarding new employees and changes of employee status

Valley Machine & Mfg., Inc. Office Manager 07/1995 to 04/207

• Greeted customers, visitors and vendors

• Screened and transferred calls

• Processed mail and deliveries

• Scheduled appointments and reservations

• Ordered office supplies as needed

• Maintained customer and vendor files

• Generated customer invoices, monitored customer accounts, made weekly collection calls, facilitated and executed

small claims cases

• Prepared bank deposits, reconciled statements

• Prepared data for month-end closing procedures

• Sorted, coded and matched vendor invoices to purchase orders, entered into system for payment

• Tracked expenses for job costing

• Prepared and performed check runs

• Monitored payables to ensure payments were up to date

• Researched and resolved invoice discrepancies and issues

• Assembled new hire packets, maintained employee files

• Filed workers compensation claims

• Prepared employee payroll

Tools

Microsoft Office, AS400, JobBoss, Quicken, Outlook

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