Project Manager Customer Service
Resume:
ED DESTA ********@***.***
EDUCATION:
Bachelor Degree in Engineering
Rostov Institute of Engineering
Certificate in Construction Project Management
Northeastern University, Boston, MA
Certificate of Completion in Construction Inspection and Project Management
City Of Houston
SOFTWARE:
Fusion
Filenet
Documentum
Sharepoint
VPRM
Microsoft Windows 2007
Microsoft Project Management Software
Convero
SUMMARY:
Skilled and qualified professional with extensive experience in managing documents as per
established procedures and guidelines of the organization.
Professional strengths:
14 years’ experience
Award winner in 2009 for Outstanding Customer Service from Amec
Ability to perform tasks efficiently and effectively with clients and team members
Excellent skill to solve problems and make decisions quickly and efficiently
Possess outstanding time management skill
Fluent in English, French, Russian
EMPLOYMENT RECORD:
March 2007- May 2014 AMEC Americas Oil and Gas
Document Control Specialist Houston, TX
El Merk Project (Construction of Central Processing Facility, Algeria)
Kazamba ExxonMobil Project (Expansion of the Production Capacity of two FPSO, Angola)
SMAD Chevron Project ( FEED Study for Central Production Center, Angola)
Browse Topside Design (Browse LNG Development Project)
• Execute document control tasks with Project Management Team to achieve project goals.
• Organize and manage electronic files/documents in the EDMS
• Responsible for following the overall document control process established by the project
requirements.
• Collect data to populate weekly progress on the status of documents in the weekly
management meeting
• Provided assistance to engineers arising with document receipt and distribution on all
documents in the EDMS.
• Facilitate and coordinate the flow of documents from vendors and contractors.
• Maintained an approved project Document Distribution Matrix or DDM
• Received and distributed all documents in accordance to DDM
• Updated Master Document Register (MDR)
• Processed Vender Documents in VPRM
• Responsible for managing and storing hard copy documents
• Work closely with contractors and suppliers document control teams
April 2005 – August 2006 CDI Engineering
Project Controls Houston, TX
• Coordinated with lead Engineers to update progress of individual engineering discipline for
the incremental development of deliverables for the measurement of project progress
• Based on the ROC Sheet (rules of credit) prepared Engineering Status Report to analyze
engineering and design performance and report productivity to forecast against approved
budget for each discipline
• Updated status of change orders to inform client and project manager on the impact on the
budget and schedule
• Prepared bi-weekly progress report of the project to assist the project manager to report
the client and management team on the project budget and progress
Document Management
• Ensured the implementation of company procedures for accurate records of all project
documents (including technical, commercial, drawings, specifications and vendor
documents)
• Developed improved document management and distribution methods for communicating
and distribution to clients and contractors of project documents (drawings, vendor
documents and specification) resulting in a better tracking and communication system
• Worked closely with project managers and engineers in management of drawings and
specifications in Documentum for accurate record retention
• Maintained and updated document management log to provide accessible information on
the status of project documents
• Received and distributed vendor documents to lead engineers to expedite approval of
documents to assure supplier compliance of the agreed purchase order
January 2004 – April 2005 United Engineers
Document Control Houston, TX
• Maintained project files of all field orders, directives, request for proposals, and change
orders
• Responsible for receiving and distributing vendor documents to appropriate lead engineers
• Provide technical support to the project manager in distribution of project documents
May 2001 – October 2002 Massachusetts Turnpike Authority
Assistant Office Engineer
Assigned at Central Artery Tunnel Project (Big Dig) Project Contract value at $ 210 Million
• Responsible for administrative and technical support for the field office for the implementation of
construction for 1200 feet long under water tunnel.
• Received request for change order from the contractor, evaluate the merit of the claim and assign
to the design engineer
• Responsible for maintaining all projects documents including contract documents, drawings
specifications, submittals.
• Provide project management support between external design firms and reviewers to facilitate
smooth communication with the contractors
•
July 2000 – March 2001 New York Department of Transportation
Engineer Aid Poughkeepsie NY
• Investigate, prepared reports plans and estimation for bridge rehabilitation and
replacement
• Incorporated field information in project planning
Contact this candidate