Sales Customer
Resume:
Hector Figueroa
Minneapolis, Minnesota, 55404
******.**********@*****.***
OBJECTIVE: TO BE AN ASSET TOWARDS COMPANY GOALS AND FURTHER
ENHANCE PROFESSIONAL KNOWLEDGE & EXPERIENCE
CORE QUIALIFICATIONS
• BILINGUAL: SPANISH/ENGLISH
• 4+ YEARS OF CUSTOMER RELATIONS EXPERIENCE
• 2+ YEARS OF SALES EXPERIENCE
• STRONG VERBAL & COMMUNICATION SKILLS
• 7+ YEARS OF MICROSOFT EXPERIENCE (EXCEL, PP, WORD, OUTLOOK)
WORK EXPERIENCE
PAINTING PERFECTION Blaine, MN
Painter January 2014 - Present
• Cover surfaces with drop cloths or masking tape and paper to protect surfaces during painting.
• Fill cracks, holes, or joints with caulk, putty, plaster, or other fillers, using caulking guns or putty
knives.
• Apply primers or sealers to prepare new surfaces, such as bare wood or metal, for finish coats.
• Read work orders or receive instructions from supervisors or homeowners to determine work
requirements.
• Erect scaffolding or swing gates, or set up ladders, to work above ground level.
• Remove fixtures such as pictures, door knobs, lamps, or electric switch covers prior to painting.
• Wash and treat surfaces with oil, turpentine, mildew remover, or other preparations, and sand
rough spots to ensure that finishes will adhere properly.
• Mix and match colors of paint, stain, or varnish with oil or thinning and drying additives to obtain
desired colors and consistencies.
• Remove old finishes by stripping, sanding, wire brushing, burning, or using water or abrasive
blasting.
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THE HARTFORD - Woodbury, MN
Mutual Funds Consultant October 2012 - December 2013
• Analyze financial information obtained from clients to determine strategies for
meeting clients' financial objectives.
• Answer clients' questions about the purposes and details of financial plans and
strategies.
• Research and investigate available investment opportunities to determine whether
they fit into financial plans.
• Prepare & interpret for clients’ information such as investment performance reports,
financial document summaries, or income projections.
WELLS FARGO RETIREMENT - Roseville, MN
Mutual Funds/401K Loans May 2012 - October 2012
• Ensure company compliance with federal and state laws, including reporting
requirements.
• Verify and examine information and accuracy of loan application and closing
documents.
• Present loan and repayment schedules to customers.
• Review customer accounts in order to determine whether payments are made on time
and that other loan terms are being followed.
• Review clients' accounts and plans regularly to determine whether life changes,
economic changes, or financial performance indicate a need for plan reassessment.
• Implement financial planning recommendations or refer clients to someone who can
assist them with plan implementation.
COMCAST - Minnetonka MN
Retention/Sales August 2011 - March 2012
• Complete sales order tickets and submit for processing of client-requested
transactions.
• Recommend, select, and help locate or obtain merchandise based on customer needs
and desires.
• Compute sales prices, total purchases and receive and process cash or credit payment.
• Maintain knowledge of current sales and promotions, policies regarding payment and
exchanges, and security practices.
• Quote prices, credit terms, or other bid specifications.
• Answer customers' questions about products, prices, availability, or credit terms.
• Contact new and existing customers to discuss their needs, and to explain how these
needs could be met by specific products and services.
• Negotiate prices or terms of sales or service agreements.
• Emphasize product features based on analyses of customers' needs and on technical
knowledge of product capabilities and limitations.
• Prepare sales contracts for orders obtained, and submit orders for processing.
• Select the correct products or assist customers in making product selections, based on
customers' needs, product specifications, and applicable regulations.
IQOR - Plymouth, MN
Collections October 2010 - August 2011
• Determine charges for services requested, collect deposits or payments, or arrange for
billing.
• Refer unresolved customer grievances to designated departments for further
investigation.
• Resolve customers' service or billing complaints by performing activities such as
exchanging merchandise, refunding money, or adjusting bills.
Education
Normandale Community College – Bloomington, MN
• Current double major in Accounting & Business Administration
• Graduation date: December 19th, 2015
• Pursuing Bachelor’s degree in both fields
• Some college coursework completed
Contact this candidate