Customer Service Representative

*** **** ******* ****** ******, NJ ***** 732-***-**** ***********@*****.***

Iris Smith

Objective Seeking a challenging position which utilizes my clerical and customer service skills.

To secure a position which will enable me to further develop my skills and offer

opportunity for growth.

Experience 03/08 – 08/14 Octavia Global Investment Newark, NJ

Office Administrator

Light A/P; A/R

Maintained the property management department

Managed multi-family dwellings, three and single family homes

Kept tenants files organized and in compliance

Scheduled inspections with the City Inspectors

Recruited tenants for occupancy

Managed multi-lined phones

Prepared correspondents such as memos, letters, invoices, etc.

Assisted with bail bonds aspect of business

10/07 - 03/08 Computershare Edison, NJ

Customer Service Representative

Assisted shareholder with acquiring stock/selling stock

Informed shareholders with company merging, and advising them of any rewards

Answered more than 100 calls a day in a queue

Excellent with customer support services

03/05 -07/07 GS Management Elizabeth, NJ

Office Assistant

Answered multi-line telephone, routed calls and took accurate messages

Supported the office manager with bookkeeping duties

Processed tenant files

Performed faxing, photocopying and filing duties

Assisted the Banquet Director with writing up contracts for clients

Emailed all new clients with information in regards to the Banquet Hall

Greeted and directed visitors around the Banquet Hall facility

01/01-12/03 AC Dental Rahway, NJ

Office Assistant

Answered multi-line telephone, routed calls and took accurate messages

Entered data for the doctors patient cases

Daily billed the patients cases that were scheduled to go out for that day

Responsible for the filing system of doctors prescriptions

Liable for calling the doctor to reschedule a due date on a case

Sending out lab work with Fed-Ex

135 East Emerson Avenue Rahway, NJ 07065 732-***-**** ***********@*****.***

Iris Smith

Education 10/08-02-2010 University of Phoenix Jersey City

Business

Administration

09/04-03/05

Drake College of Business Elizabeth, NJ

MS Access, MS Excel, MS Outlook, MS PowerPoint, MS Word

09/93-06/97 Rahway High School Rahway,

NJ

References References are available on request.

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