Customer Service Sales
Resume:
K athleen McGuire
Las Vegas, Nevada 89144
*******.*****@*****.***
CAREER PROFILE
I am looking for a position with room for advancement. I just graduated with my associates in Paralegal
Studies and plan on furthering my education. I have strong organizational and interpersonal skills, with
keen abilities to take over multiple responsibilities and multitask.
SKILLS PROFILE
• 10 plus years in Sales and Customer Service
• Excellent written and verbal skills, with an eye for detail
• Experience in handling confidential paperwork
• Proficient in multiple office systems
• Good filing and organizational skills
Extremely productive in a high volume environment
EMPLOYMENT HISTORY
Manager/Shareholder/Licensed Massage Therapist 2004 2011
A Touch of Norway/ Massage Soleil and Petite Spa
• Daily Operations of Day Spa including: advertising, scheduling, purchasing of supplies and other
general office duties.
• Licensed Massage Therapist
• Interaction with clientele and lifelong friendships in the business community
•
Customer Sales Associate 2007 2008
Qwest Communications
• Answered inbound calls in support and sales of new and existing customers
• Use of multiple computer programs 30+ new and legacy systems
• Provided customer information in billing, promotional offers, products and services
• CWA Union Steward, represented union members with as many as 6 meetings per day
2002 2003
Reservations Crew
Jetblue Airways
• Answered inbound calls in support of customers flight needs.
Provided information on flight schedules, fares, destinations, airport terminals and city locations
Completed reservations and sent out itinerary information
EDUCATION
A AS Paralegal Studies
Salt Lake Community College, Salt Lake City, Utah 87 credits, 3.24 GPA 2014
Certificate Utah College of Massage Therapy, Salt Lake City, Utah 1996
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