Nicola Elaine Fendert

****c Lamoureux Dr., Ottawa, ON * 902-***-**** * acf3ik@r.postjobfree.com

A conscientious and reliable employee with direct experience in working with the public.

Exceptional strength in customer service, approachable, and will do what it takes to maintain a

positive customer experience. I effectively process workloads, meet deadlines, and maintain

positive influence and attitude. I am a proven team player who enjoys working with others, I

adapt well to changing environments, and I am committed to continuous learning.

Highlights of Qualifications

• Polite and professional individual with experience working with others from diverse

cultural and religious backgrounds

• Experienced in lecturing, tutoring, and training

• Background in editing and proofreading reference manuals for public use

• Quick learner with excellent organizational skills

• Able to use Microsoft Office, and able to type upwards of 60 wpm

• Reliable, responsible, and diligent

Education

Master of Arts, Religious Studies October 2014

Saint Mary’s University, Halifax, NS

Thesis: “Euthanasia in Canada: A Shambhala Buddhist Perspective”

Bachelors of Arts, Honours Religious Studies October 2012

Saint Mary’s University, Halifax, NS

Honours Thesis: “Shambhala Mortuary Rituals: From Tibet to Halifax”

Employment Experience

Senior Writing Tutor August 2012 – August 2014

Saint Mary’s University Writing Centre, Halifax, NS

• Coordinated and streamlined the two-day intensive Summer Writing Workshop (2013 and

2014) to teach incoming students the fundamentals and expectations of academic writing

at a university level

• Copyedited and updated reference and citation manuals for student use to ensure they

have the most up to date and accurate information available

• Tutored students in English writing through one-on-one sessions with a focus on

structural and grammatical issues in the students’ papers

• Organized classroom lectures and Writing Centre’s participation in university open

houses to promote the various academic services available at the Writing Centre

• Trained new tutors in tutoring procedures, session reports, and managing reception desk

• Performed clerical tasks such as: maintaining files, scheduling, and writing daily reports

Teaching Assistant September 2010 – August 2014

Saint Mary’s University, Department of Religious Studies, Halifax, NS

• Graded and provided critical feedback on assignments in a timely manner to help students

improve various areas of their academic writing

• Prepared lectures and course material for the professor to help ensure lessons run smooth

• Lectured and lead discussion on course topics to teach students essential material

Nicola Elaine Fendert 2

902-***-**** * acf3ik@r.postjobfree.com

Employment Experience (Continued)

Research Assistant April 2013 – May 2014

Saint Mary’s University, Department of Religious Studies, Halifax, NS

• Examined the extent of Western appropriation of Buddhist ideologies and terminology

• Created a historical database which profiled the publications, personal communications,

and creation of organizations by Buddhist leaders in Sri Lanka from the late 19th century

• Cataloged publications on the adaptation of Tibetan Buddhism into Canada

• Gathered data through various mediums including: microfilm, journals, and archives

• Analyzed and synthesized information to provide the primary researcher with easy access

to reference materials for his publications

Student Researcher, Summer Internship April 2012 – July 2012

Canadian International Development Agency, Ho Chi Minh City, Vietnam

• Submitted weekly reports of updated research results to lead research and other student

researchers to keep everyone informed on recent developments

• Conducted personal interviews with individuals from low income households to gather

data on food safety perception by those with minimal access to safe and healthy food

• Worked with a Vietnamese-English translator to guarantee efficient communication

within the cross-cultural and bi-lingual interviews

• Analyzed newspapers daily to assess impacts of media on household food purchases

Supervisor July 2008 – April 2012

Dairy Queen, Tantallon, NS

• Created daily financial reports and monthly inventory reports for assessing store profits

• Produced and faxed supply orders on a weekly basis to ensure sufficient stock was

available for weekly running of the store

• Resolved customer complaints to aid in creating customer satisfaction with the company

• Trained staff in all areas of the business to ensure efficient daily operations

• Prepared orders received in person and over the phone in a timely manner

Volunteer Experience

International Affairs Student Lecturer September - December 2012

Saint Mary’s University, Halifax, NS

• Participated in lectures and picture galleries open to university students and the larger

community about experience in Vietnam

• Traveled to high schools to talk with grade 12 students about studying abroad

Religious Studies Society Treasurer September 2010 – April 2011

Saint Mary’s University, Halifax, NS

• Attended risk management seminar for primary event organizers

• Organized society events and meetings

• Handled money at all fundraising events and submitted financial reports

Nicola Elaine Fendert 3

902-***-**** * acf3ik@r.postjobfree.com

Certificates

• University Teaching certificate April 2014

• Standard First Aid and CPR-C May 2013

• WHMIS and OHS May 2013

Additional Experience

• Conduct personal interviews with members of the Halifax October 2010 – May 2014

Shambhala community as research for both honours and masters theses

• Presented on gay marriage within the North American Anglican Church February 2013

at the Annual Graduate Interdisciplinary Conference in Montreal, QC

• Completed five funeral cases for eligibility into NSCC Funeral Services January 2013

program at Atlantic Funeral Homes, Halifax

• Research participant for study on contemplative practices in the classroom Winter 2010

Awards

• Graduate funding in the amount of $10,000 from Saint Mary’s University

2012

Faculty of Graduate Studies and Research

• Dean’s List distinction 2010-2012

• Entrance scholarship in the amount of $8,000 from Saint Mary’s University 2008

References

Avaliable upon request

Contact this candidate