Kareen Reis ***** Okinawa Avenue Rockville, MD
301-***-**** *******@***.***
Professional Experience
American Health Care Association, Washington, DC: 2008-2013
Administrative Assistant
Served two senior vice presidents and their staff of fifteen by completing research, maintaining databases and
spreadsheets, summarizing government reports, and proofreading comments addressed to government agencies
• Coordinated the calendar of the Quality Department Director, arranged travel for senior level staff and
processed their monthly expense reports
• Served as point of contact for AHCA’s Annual Quality Award Program. Answered all technical and
substantive questions on the Baldridge Criteria, processed payments using CRM, and ensured, under strict
deadline, applicants received the final decision on their application with supporting documentation using
SharePoint.
• Provided correspondence, handled logistics, prepared materials and took minutes for the Department of
Quality’s as well as the Department of Finance Policy and Regulatory Affairs’ committees and their
respective sub-committees when each committee met quarterly.
• Coordinated the collection of data and pertinent materials for the Annual Congressional Briefing
• Routinely mail merged correspondence containing unique information to 4,000 nursing homes and oversaw
the mailing of these letters
Sentech, Inc., Bethesda, MD: 2005-2008
Project Assistant/Administrative
Managed Bethesda offices and served professional staff by completing projects using Microsoft Office 2003.
• Handled health, dental and retirement benefits for staff of 100, which included submitting enrollment forms,
checking for accuracies, and answering insurance-related questions
• Prepared extensive annual compensation audit for Great-West Retirement Services
• Launched a county-sponsored program through Bethesda Urban Partnership that resulted in a savings of
$12,000 per year of commuter subsidies
• Formatted resumes for inclusion in proposals
• Frequently travelled to Department of Energy (DOE) to assist DOE staff by coordinating calendars, arranging
meetings, and proofreading and processing correspondence
Potomac-Hudson Engineering, Inc., Gaithersburg, MD: 1999-2005
Receptionist/Administrative Assistant
Responsible for day-to-day operations of the office, made manual edits to checklists, and completed assignments for
professional staff.
• Assisted Marketing Director with promoting software through telephone outreach and uploading software
onto PDA’s
• Completed matrices in Excel for Senior Engineers
• Entered clients’ comments on deliverables into Access database in order to track and respond to changes
efficiently.
Education
Wheaton College Norton, MA: 1985
Bachelor of Arts in French Literature