Customer Service Sales

Stephen Pedreira

** **. ****** ******

Leamington, ON

N8H 5H2

Home Phone: 519-***-****

Cellular Phone: 519-***-****

****************@*******.***

OBJECTIVE

To obtain a career that will enable me the opportunity to make a positive contribution to your company.

EDUCATION

Business Administration and Marketing

3 Year Ontario College Advanced Diploma September 2009 –April 2012

St. Claire College, Windsor ON

Related Course Work: The Business of Advertising, Principles of Marketing, Print Media Estimating

and Research, Digital Design, Advertising Copywriting fundamentals, Broadcast Media Estimating and

Research, Marketing Planning, Consumer Research, Web Design, Microsoft Word and PowerPoint.

Ontario Secondary School Diploma September 2003- June 2007

Cardinal Carter Institute, Leamington, ON

HIGHLIGHTS AND QUALIFICATIONS

Ambitious and enthusiastic business professional dedicated to providing outstanding customer service

Excellent communication, mathematical and problem solving skills

Hardworking with the ability to work well with others and independently

Proficient in Word processing, Excel, and Access database.

Self-motivated and dedicated individual with an eagerness and willingness to learn

Excel in multi-tasking and prioritizing work assignments

Detail-oriented and possess the commitment to accuracy

Focus on bottom-line results

Good understanding of quality and delivery requirements in compliance to company requirements

Read, Write, and Speak fluently in English and Portuguese

INTERNSHIP – Ground Effects Ltd

Assist Sales team in constructing effective presentations

Create promotional flyers for projects

Review and adjust developing websites

Attend meetings and gather information for future reference

Organize and maintain documents for submission to engineers and CEO

Background check on partners for greater knowledge

Assist with process charts, bill of materials and flow diagrams

Assist customers with estimates for various products

WORK EXPERIENCE

March 2014 - Present Canadian Paramedical Services Inc. Calgary, AB

Safety Supervisor

Ensure all safety procedures are followed and activities are done in a hazardless manner

Daily meetings on incident prevention and precautions

Address all personnel with site specific and Murphy Oil Orientation

Ensure all monitors are working properly (Calibration, Bump-test) obtain safe environment

Work with light bar, LEL, and H2S monitors (HOST, FMC2000)

May 2013 – March 2014 Dan Russ Construction Windsor, ON

Construction Worker

Responsible for laying watermain, sanitary, and storm pipe

Ensuring timeframes and deadlines are met

Ensuring safety procedures are followed

November 2011 – April 2012 Guess Jeans Windsor, ON

Sales Associate

Responsible for achieving sales targets

Maintaining a high level of Customer service satisfaction

Cash and Sales transaction management

June 2006 – October 2009 Excalibur Plastics Ruthven, ON

Supervisor

Responsible for filling orders and delivering on tight deadlines

Maintaining a high-level of customer satisfaction

Managed a small team of laborers

CERTIFICATES_/ SOCIAL COMMITTEES

Advanced Administration and Marketing Diploma

First Aid

WHIMIS Certified

H2S Alive

Petrolium Safety Training

Confined Space

22 Hours of Momentium Professional Sales Training

Member of St Clair’s Marketing Club: Implemented marketing strategies and planned for Collavino

Construction and Roseland Golf. Participated in the tactical creation of integrating the marketing plan

for Roseland Golf where I helped to develop a well-structured survey for student recruitment.

INTERESTS

Exercising, reading, sports, volunteer work

REFERENCES

Available upon request

Contact this candidate