Customer Service High School

Location:

Posted:

September 23, 2014

PATIENCE SHEA BROWN

Summary

I am a highly motivated Customer Service professional offering excellent communication

and computer skills. Looking to secure permanent employment in a dynamic professional

environment that will utilize my exemplary skills while offering on the job training and

advancement opportunities. I am hard-working, multi-tasking specialist with outstanding

telephone, scheduling, and documentation skills. I am very reliable and competent medical

billing professional with exceptional data entry and customer service skills.

Computer Skills

Proficiency in Microsoft Windows, Word, Excel, Power Point, and Outlook

Ability to work as a team player or independently

Effective Verbal and Written communication skills

10 Key Data Entry

Medical Billing, Coding, and Insurance

experience

01/2014 to Customer Service Specialist, Conduit Global

Current

Handle customer request and inquiries concerning service, products, billing, equipment, and

complaints. Also collected payment.

07/2013 to Customer Service Specialist, Sports Endeavors Inc.

01/2014

Handled calls via inbound to process telephone order/inquiries and educated customer on

products. Providing assistance with placing online orders.

10/2009 to Sales Associate, Belk

07/2013

Responsibilities included opening and closing store, daily deposits, sale, restocking, and

inventory. Also assisted with training for new associate.

Education

Current Associate of Applied Science Medical Office, Alamance Community College

2012 Associate of Applied Science Business Administration, Alamance Community

College

2008 High School Diploma, Graham High School