Manager Human Resources

LISA A. GOODMAN

***** ******** ***** • Princeton, New Jersey 08540

609-***-**** • ****.*******.***@*****.***

CERTIFIED PHLEBOTOMY TECHNICIAN WITH BUSINESS MANAGEMENT BACKGROUND

Seeking a position as a Phlebotomist where I can leverage my business management experience in a laboratory

setting.

KEY STRENGTHS

Working knowledge of Anatomy & Physiology, infection control and specimen processing

Familiar with medical terminology, first aid, and safety

Exceptional patient interaction skills; unique ability to calm patient anxiety

Understanding of centrifugation and specimen aliquoting

Understanding of quality assurance and controls

Adept at data entry and documentation

Excellent verbal and written communication skills

Superior interpersonal skills

Strong drive to continuously learn and further my education

PROFESSIONAL EXPERIENCE

Laboratory Corporation of America July 2014- August 2014

Phlebotomy Intern

Collected blood and urine specimens using venous and micro techniques

Verified specimen collection information in laboratory information system

Communicated with patients regarded procedures and answered patient questions

Followed established policies and procedures

LumenOptix, LLC. July 2011-July 2013

Accounting & Human Resource Manager

1 Perform all Accounts Payable functions. Oversee Accounts Receivable functions such as invoicing and

collections.

2 Payroll processing, calculating/processing both monthly and quarterly commissions.

3 Perform all bank, creditor, and line-of-credit transactions and monthly reconciliations of same.

4 Prepare monthly borrowing base certificate for corporate line of credit.

5 Assess credit risk and make credit recommendations for customers.

6 Budget analysis and reporting.

7 Ensuring financial data confidentiality and integrity, as well as document control.

8 Liaison for annual corporate banking and insurance audits.

9 Addressing employee human resources-related concerns and questions, including coordination of

employee benefits plans, all on and off-boarding tasks for new and departing employees.

10 Database/tech company systems and accounts.

Business Office Solutions (Self-Employed) May 2009-June 2011

Freelance Business Manager

11 Developed and sustained trusting client relationships.

12 QuickBooks: Accounts Payable/Receivable functions, including invoicing, collections, and payroll

processing.

13 Reconciled bank and other accounts.

14 Tracking sales and deposits.

Lisa A. Goodman • ****.*******.***@*****.*** • 2

Sovereign Bank, Princeton, NJ 1997 - 2007

Project Manager/Analyst (2002 - 2007)

15 Effectively crafted detailed policies and procedures for new and existing Human Resource and

organization- wide policies.

16 Led project teams formed to develop and implement processes and systems.

17 Identified areas of concern and addressed them with senior HR management, suggested solutions and

provided training as needed.

18 Ensured compliance with regulatory requirements, organizational and HR policies by conducting or

assisting with audits.

19 Collected, compiled, and analyzed data for annual departmental budget and investigated/reported

monthly variances.

20 Technology liaison for HR. Primary point person for the intra- and internet sites. Worked to troubleshoot

issues with the external career site and ensured timely completion of upload needs. Suggested

appropriate technological solutions as appropriate.

Sovereign Bank, Mercer County, NJ 1992 - 1997

Recruiter- Human Resources

Branch Manager / Various Branch Positions

21 1997-2002- Human Resources Recruiter. Manage the hiring process for regional branch locations

22 1996- Promoted to Branch Manager of retail banking branch. Networked with business community,

originated mortgage loans and developed new business.

23 1995-Promoted to Private Banking Officer/Assistant Manager. Developed new business, conducted

equity loan closings at customer homes/alternate locations or in branch. Originated mortgage loans,

opened new accounts and assisted customers based on their needs.

24 1994-Promoted to New Accounts. Requested to act as New Account Rep at pilot branch as a result of

exception sales history.

25 1992-1994-Teller. Cross trained for Head Teller.

CERTIFICATIONS

Certified Phlebotomist

Notary Public, State of New Jersey

Notary Public, State of Pennsylvania

COMMUNITY ACTIVITIES

Former Treasurer and Board Member for Mercer County Alliance to End Homelessness.

Former Board Member of Mercer County Workforce Investment Board.

EDUCATION

West Chester University, West Chester, PA

Major: Business Administration

Moe Shea Corporation, Bordentown, NJ

Phlebotomy

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