Customer Service Sales
Resume:
L ashell McCla rty
********@*****.***
Professional Summary
To join an aggressive organization that would allow me to be a part of a team that would allow me to utilize my
skills, abilities, and broaden my management experience.
Education
F ranklin Sr. H igh School
1990 - 1993
Diploma
F ranklin, LA
Participated on the varsity basketball team and was a member of the student council.
Lone Star College 2013 - Present
University of Phoenix 2011 - 2012
Self Employment
Christian Consultant Notary 2011 - Present
13050 Champions Park D r suite 800
Houston, TX 77069
• wi tness and authenticate signatures, administer oaths, verify signatures and take affidavits
• Administering Oaths
• Taking Depositions and Affidavits
• Maintaining Proper Records
Work Experience
• Completed contractual and administrative paperwork and submitted within defined guidelines.
• Oversaw the successful completion of the programs for all churches booked.
• Assured complete satisfaction of the pastor and church members.
• Scheduled and organized team meetings monthly wi th photography team members.
Shift Supervisor (832) 717-
3386
C VS 2009 – 2011
8317 louetta Road Spring, TX
77379
• Opening and closing store
• Overseer of employees
• Handling Shipments
• Execute Merchandise/product placement and signage for all Merchandise, and manage and monitor loss prevention
p rograms and systems.
• Provide superior customer service and support, manage consumer relations, issues and strive to promote a
“shopping destination experience”
• Verify all pricing and that merchandise is stocked, rotating as appropriate.
Area Supervisor (281) 288-
8581
Ross Department Store 2008 – 2009
29618 interstate 45
Spring, TX
• Schedule planning
• Opening and closing store
• Cash Office management
• Overseer of employees, at least fifteen people a shift
• Floor sets,and merchandising
• Early morning T ruck, sorting and putting out merchandise
• Safety Team Lead, Holding Safety meetings
• Printing Daily Sales reports
• Inventory Pre Prep every month, for the end of Inventory
• Morning Meetings with the Staff
• Also Everyday Store Walks, to ensure a clean workplace
• Management Training, for store management
Connection Center/ Dept. Mgr/Stock Supervisor
Wal-Ma rt 1996-2007
7075 F M 1960 Rd West
Houston Tx
• Customer Service /Setting up cell phone contracts in the Connection Center
• Stocking cell phone accessories, also Inventory Daily On Phones in Connection Center
• Phone Sales/Making monthly sales and add on i tems in the Connection Center
• Ensure that customer satisfaction is maximized though stock mix, proper stock level and merchandise presentations
• Handle responsibilities of reviewing budgeted sales and gross profit within department
• Responsible for assisting the store manager in the selection, t raining, supervision and evaluation of sales personnel
• Coordinate with the store manager to achieve department goals in the context of all overall sales goals
• Support department supervisor in maintaining strict inventory control within the department
• Assist in the maintenance of budgeted payroll percentages as outlined by the Branch manager
• Handle responsibilities of implementing and facili tating all promotional programs to insure maximum success
• Printing daily reports for all staff and reviewing weekly and monthly sales wi th them in meetings
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